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-Lead Mobility, Entertainment and Business sales for Arkansas and Missouri (over 80 Retail stores). Transformed performance from Bottom 10 to Top 10 in nation in first nine months. Finished Number 1 in footprint team in the nation for 2020. Number 1 in West Region YTD through Q3 2021. - Led Business outside sales team, Georgia and South Carolina market (100% year over year growth in sales in first six months; Top 2 in the Nation for 2018)- Led retail sales execution for Entertainment Group operations, Georgia and South Carolina market (30% year over year growth in market-level business sales in first six months, #1 in growth nationally) - Led turnaround of large, multi-location inside sales and service team, producing $5 million new sales revenue annually - Directed quality program for international business process outsourcing operations, contributing to 100% improvement in customer satisfaction results. - Implemented national and international customer satisfaction, quality, and reporting operations translating into significant improvements - Empower high-performance leadership - coach, train, and lead staffs and project teams of up to 500 people- Successful executive consultant ($15 billion sales and marketing business)Specialties: *Sales & Operational Transformation – drive revenue growth, streamline costs, and increase margins*Business Development – creatively grow your business in any economic environment*Customer Excellence - enrich your customers' experiences and increase market share and penetration*Leadership Coaching – positioning leaders to produce breakthrough results
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Strategic-PartnerSchooley MitchellAtlanta, Ga, Us -
Director Of Channel Marketing- Mid Markets, West RegionAt&T Apr 2022 - PresentDallas, Texas, United StatesLead channel marketing and enablement for Mid Markets Fiber and Mobility - West Region. Lead strategy, program management, and execution of divisional sales incentives and sales leads to drive revenue growth and customer acquisition. -
High Impact Sales, Marketing, & Operations LeaderAt&T Apr 1997 - PresentDallas, Texas, United StatesVarious roles of increasing responsibility. -
Director Of Sales - Arkansas/MissouriAt&T Apr 2019 - Mar 2022Little Rock, ArkansasLed Missouri/Arkansas retail sales organization (over 80 stores, 800 people, generating over $300 million in new revenue annually) driving market growth in wireless, fiber, and entertainment solutions for consumers, businesses, and government agencies. - Led transformation from bottom 10% in Nation (April 2019) to #1 in West Region (2021 and 2020) and #1 in-footprint team in the nation (2020)- Engaged cross-functional teams (Network, External Affairs, Business, Marketing, FirstNet, and Authorized Retail) to accelerate performance.- Earned highest employee engagement and satisfaction results in the market. -
Regional Sales Manager, Business - Georgia/South CarolinaAt&T Mar 2017 - Mar 2019Greenville, South Carolina AreaLed Georgia/South Carolina business outside sales organization in driving integrated technology and communications solutions for new and existing businesses and agencies; grow sales through direct and partner channels - Led South Carolina business sales team to highest level new strategic sales performance ever in first six months (Number one mobility sales in the market; top 20% nationwide – 2017 performance).- Recruited in September 2017 to turnaround lowest performing team in the market.- Ranked number two nationally (2018); through partnership with my team, the Georgia Prime Communications business team, our largest partner, ranked number one in business sales nationally (2018). -
Sales Execution Manager - Mobility Retail - Georgia/South CarolinaAt&T Jul 2016 - Feb 2017Alpharetta, GaLed retail sales execution and operations for nearly $3 billion business (over 200 Retail and Authorized Retail locations) in Georgia/South Carolina- Implemented market-level business sales framework producing a 30% year over year increase in business sales through Retail and Authorized Retail during first six months in role (#1 year over year market growth in the nation).- Successfully led command center for Business Continuity and Disaster Recovery during 2016 storm/hurricane season. -
Area ManagerCricket Wireless Oct 2014 - Jun 2016Led care operations team supporting 2,000 call center vendor agents for Cricket Wireless (post Leap Wireless merger)- Designed and implemented an executive and operational reporting infrastructure and quality assurance program- Produced 100% increase in Net Promoter Score (NPS) customer satisfaction results- Led agile IT project to automate executive and operational reporting for Channel Operations organization. - Recruited in July 2016 to run market sales operations. -
Area ManagerAt&T Mar 2008 - Sep 2014Led cross-functional business customer care operations team supporting global operations- Successfully led a national reporting and force management team handling operational reporting, IVR call management, agent scheduling, vacation, and other force related operational activities for over 5,000 employees.- Developed, implemented, and managed a national customer satisfaction program leading to a 15% year over year increase in customer satisfaction results.- Created and ran a national employee referral sales campaign resulting in a 200% increase in revenue. -
Center Sales ManagerAt&T Oct 2003 - Feb 2008- Led 200 person inside sales call center in exceeding $5 million in new, net sales revenue annually, while maximizing productivity, providing superior customer service, and streamlining the budget.- Multiple time Summit Award winner (top 5% national sales)- Promoted 100 employees to management and leadership roles across the company. -
Audit & Consulting ManagerBellsouth Nov 1999 - Sep 2003- Handled all executive client relationship and project management for auditing and consulting projects for a $15 billion sales and marketing operations. - Designed, developed, and facilitated training courses and organizational learning activities, reducing training costs by 50% and increasing manager productivity by 25%. - Participated in international mobility operations consultancy projects, including mergers and acquisitions in Europe and South America. -
Senior AuditorArthur Andersen & Co. 1993 - 1996
Thomas Jones Iii Skills
Thomas Jones Iii Education Details
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Business Administration
Frequently Asked Questions about Thomas Jones Iii
What company does Thomas Jones Iii work for?
Thomas Jones Iii works for Schooley Mitchell
What is Thomas Jones Iii's role at the current company?
Thomas Jones Iii's current role is Strategic-Partner.
What is Thomas Jones Iii's email address?
Thomas Jones Iii's email address is th****@****ess.com
What is Thomas Jones Iii's direct phone number?
Thomas Jones Iii's direct phone number is +140442*****
What schools did Thomas Jones Iii attend?
Thomas Jones Iii attended Emory University - Goizueta Business School, Florida Agricultural And Mechanical University.
What are some of Thomas Jones Iii's interests?
Thomas Jones Iii has interest in Triathlon Training And Events, Executive Coaching.
What skills is Thomas Jones Iii known for?
Thomas Jones Iii has skills like Leadership, Management, Business Development, Team Leadership, Sales Operations, Operations Management, Leadership Development, Team Building, Sales, Strategic Planning, Start Ups, Customer Service.
Who are Thomas Jones Iii's colleagues?
Thomas Jones Iii's colleagues are Shirlyn L Smith Starks, سماح العتيبي, Asanka Solamon, Hassy Sadique, Ares Vincent Carandang, June Ann Harloff, Lisa Davis.
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Thomas Jones III
Multifaceted Individual | Politics | Decision Support, Collaborative Problem Solving, Policy AnalysisSan Francisco Bay Area -
Thomas Jones III
Chester, Va -
2wsfp.com, wsfp.us
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Thomas Jones III
Mcdonough, Ga1cintas.com
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