Travis Thorson Email & Phone Number

Act as the EDI coordinator and expert for a portfolio of clients by onboarding, testing and managing new EDI partnerships end to end on the DMEDI platform.Act as the trusted advisor driving all EDI communications between clients and their trading partners.Proactively monitor production EDI translator, AS2 and FTP connections and backend databases to ensure minimal business impact from server or EDI related issues.Drive process and technical improvements with clients to… Show more Act as the EDI coordinator and expert for a portfolio of clients by onboarding, testing and managing new EDI partnerships end to end on the DMEDI platform.Act as the trusted advisor driving all EDI communications between clients and their trading partners.Proactively monitor production EDI translator, AS2 and FTP connections and backend databases to ensure minimal business impact from server or EDI related issues.Drive process and technical improvements with clients to reduce recurring production issues, drive consistency and increase adoption of automation.With effective communication, project management and technical ability, strive to greatly improve the customer satisfaction of high risk, complicated and challenging clients.Leverage experience and technical knowledge to train and assist all team members with troubleshooting complicated issues. Show less

Greater Minneapolis-St. Paul Area

Manage an agile, multinational team of application engineers, quality engineers and business analysts spanning United States, Ukraine and Australia locations.Work directly with large retail clients to ensure expectations and timelines are met or exceeded with new program rollouts. Defined the strategy for implementing a map development team in Australia to better align with Australian based customers, projects and time zones.Lead an initiative for sunsetting the legacy… Show more Manage an agile, multinational team of application engineers, quality engineers and business analysts spanning United States, Ukraine and Australia locations.Work directly with large retail clients to ensure expectations and timelines are met or exceeded with new program rollouts. Defined the strategy for implementing a map development team in Australia to better align with Australian based customers, projects and time zones.Lead an initiative for sunsetting the legacy EDI testing platform including scope, resource planning, project timelines and execution resulting in the first ever 100% decommissioning of a legacy product in company history.Expanded mapping team to include software engineers to drive internal tool development critical to increasing EDI map development efficiency and quality.Manage and drive the vision, roadmap and prioritization for the cloud based EDI and custom data mapping application, WebXD.Defined testing strategies for WebXD leveraging Jasmine and Karma for source code and Protractor for end-to-end testing of the AngularJS application.Defined the playbooks to leverage the SPS core Vagrant and Docker project to significantly reduce the development environment setup for WebXD.Mentor and train direct reports toward continuous improvement and help foster attainable career goals. Show less

Worked closely with sales and sales engineers to define solutions for complicated and strategic implementations pre-sale.Assisted Sales on-site and during client calls to provide expert technical alignment or product demonstrations pre-sale.Directly assisted customers by providing clear, technical guidance during implementations to ensure best practices are followed to minimize risk and implementation delays.Worked directly with third party vendors to define strategies… Show more Worked closely with sales and sales engineers to define solutions for complicated and strategic implementations pre-sale.Assisted Sales on-site and during client calls to provide expert technical alignment or product demonstrations pre-sale.Directly assisted customers by providing clear, technical guidance during implementations to ensure best practices are followed to minimize risk and implementation delays.Worked directly with third party vendors to define strategies for scalable and repeatable solutions to complement the SPS Commerce platform.Helped define the strategy and structure of the new SPS Commerce canonical data format, RSX, in collaboration with key SPS leaders in the large scale, cross-departmental initiative.Supported other implementation teams by providing solutions for new or unexpected implementation roadblocks. Show less

Developed a repeatable solution for splitting large data files increasing custom 850 cross dock map development efficiency by 80%.Designed and developed a solution to read business analyst data transformation designs to automatically generate a draft of the data map reducing all custom map development time by 50%.Developed the first fully automated testing and certification platform reducing result posting SLA times from 12 business hours to 2 business hours.Lead a… Show more Developed a repeatable solution for splitting large data files increasing custom 850 cross dock map development efficiency by 80%.Designed and developed a solution to read business analyst data transformation designs to automatically generate a draft of the data map reducing all custom map development time by 50%.Developed the first fully automated testing and certification platform reducing result posting SLA times from 12 business hours to 2 business hours.Lead a cross-departmental initiative resulting in an internal map development tooling overhaul significantly improving efficiency and quality of data transformation maps. Show less