Tkeyia Williams Email & Phone Number

Jacksonville, Florida, United States

• Performing in-line auditing of Medicare Provider Enrollment credentialing applications submitted to determine analyst’s accuracy.• Preparing weekly and monthly reports to track departmental errors.• Providing continuous education and training to staff and management by documenting and communicating changes, updates, improvements as well as staff performance for all lines of business and functions.• Providing support as needed including inventory reduction assistance (with emphasis on Independent Diagnostic Testing Facility (IDTF), individual/group enrollment, and Electronic Funds Transfer (EFT) applications), special projects and leadership assistance

Jacksonville, Florida, United States

• Performing in-line auditing of Medicare Provider Enrollment credentialing applications submitted to determine analyst’s accuracy.• Preparing weekly and monthly reports to track departmental errors.• Providing continuous education and training to staff and management by documenting and communicating changes, updates, improvements as well as staff performance for all lines of business and functions.• Providing support as needed including inventory reduction assistance (with emphasis on Independent Diagnostic Testing Facility (IDTF), individual/group enrollment, and Electronic Funds Transfer (EFT) applications), special projects and leadership assistance.

Jacksonville, Florida

• Screening and validating Medicare provider enrollment credentialing applications in their entirety for accuracy and completeness to ensure requirements are met for enrollment, changes of information, and exiting the Medicare program specializing in applications for Independent Diagnostic Testing Facilities (IDTF) and Electronic Funds Transfer (EFT) agreements.• Monitoring timeliness of each application type to ensure objectives are met in accordance to the Centers for Medicare and Medicaid Services guidelines.• Entering application data into various Medicare enrollment databases.• Processing complex IDTF applications and performed root cause analysis for common problems to provide improvement recommendations to management.• Daily communication with providers, contacts, and attorneys regarding enrollment applications• Preparing customer service responses regarding calls received and referred for research.• Processing EFT applications to ensure funds are transferred electronically to the correct financial account.• Acting as liaison with other departments to resolve overpayment and claim processing issues involving IDTFs. Additional duties were provided in any area of need based on management requests.

Jacksonville, Florida, United States

• Analyzing, preparing, and building case files for FCSO overpayment redeterminations and QIC (Qualified Independent Contractor) reconsiderations in accordance with CMS (Centers for Medicare and Medicaid Services) requirements for Medicare Part A and B.• Maintenance and retrieval of database and file information.• Researching and analyzing claims in the MCS system.• Effectuating appeal decisions within CMS required time frames for Medicare Part B QIC, ALJ (Administrative Law Judge), and DAB (Departmental Appeals Board).• Interpreting QIC decisions into lay terms to assist team members effectuate.• Organizing work areas to accommodate various timeliness goals required by QIC, ALJ, and DAB.• Updating Medicare Part B information using QicTrac database.• Organizing and maintaining database for Medicare Part B ALJ and DAB using Microsoft Office applications.• Tracking cases, routing, and responding to telephone and written inquires.• Collaborating with internal and external customers• Moderate to heavy keying daily

Jacksonville, Florida, United States

• Responding to providers and their representatives in an inbound call center environment regarding claims, financial issues, and enrollment relative to Medicare Part B for the states of Florida and Connecticut.• Examining, interpreting, and accurately entering claim data into the claims processing system (MCS) in a timely manner.• Researching and taking on the courses of action to resolve claims as well as written and verbal inquiries.• Aiding providers in using Medicare information, including websites/internet, forms, applications, remittance advices, and other correspondence.• Determining which enrollment application is needed for enrollment into the Medicare program and advise status of the application.

Jacksonville, Florida, United States

• Scheduled patient appointments.• Obtained and recorded vital signs.• Assisted doctor with planning and monitoring patient treatment.• Submitted claim information to various insurance carriers for reimbursement.• Completed accounts receivable and payable databases to reconcile office accounts.• Maintained patient records as mandated by HIPAA.

Jacksonville, Florida, United States

• Payroll/accounts receivable/accounts payable records.• Work orders and monitoring field technicians.• Adequate parts/supply levels.• Repaired DirecTV equipment.• Prepared daily reports.• Facilitated training as needed.• SOPs to foster a healthy work environment

Jacksonville, Florida, United States

Assisted consumers with various aspects of Citi products with emphasis on credit cards.Mastered the "One Call Resolution" principle.

Homer, Georgia, United States

• Received, processed, relayed, and recorded emergency information from victims, suspects, and witnesses to paramedics, fire personnel, sheriff deputies, and other agencies as appropriate.• Prepared daily, weekly, and monthly reports.• Created street signs.• Responded to press inquiries