Tkeyia Williams Email & Phone Number

Jacksonville, Florida, United States

• Performing in-line auditing of Medicare Provider Enrollment credentialing applications submitted to determine analyst’s accuracy.
• Preparing weekly and monthly reports to track departmental errors.
• Providing continuous education and training to staff and management by documenting and communicating changes, updates, improvements as well as staff performance for all lines of business and functions.
• Providing support as needed including inventory reduction assistance (with emphasis on Independent Diagnostic Testing Facility (IDTF), individual/group enrollment, and Electronic Funds Transfer (EFT) applications).

Jacksonville, Florida, United States

• Performing in-line auditing of Medicare Provider Enrollment credentialing applications submitted to determine analyst’s accuracy.
• Preparing weekly and monthly reports to track departmental errors.
• Providing continuous education and training to staff and management by documenting and communicating changes, updates, improvements as well as staff performance for all lines of business and functions.
• Providing support as needed including inventory reduction assistance (with emphasis on Independent Diagnostic Testing Facility (IDTF), individual/group enrollment, and Electronic Funds Transfer (EFT) applications).

Jacksonville, Florida

• Screening and validating Medicare provider enrollment credentialing applications in their entirety for accuracy and completeness to ensure requirements are met for enrollment, changes of information, and exiting the.
• Monitoring timeliness of each application type to ensure objectives are met in accordance to the Centers for Medicare and Medicaid Services guidelines.
• Entering application data into various Medicare enrollment databases.
• Processing complex IDTF applications and performed root cause analysis for common problems to provide improvement recommendations to management.
• Daily communication with providers, contacts, and attorneys regarding enrollment applications
• Preparing customer service responses regarding calls received and referred for research.

Jacksonville, Florida, United States

• Analyzing, preparing, and building case files for FCSO overpayment redeterminations and QIC (Qualified Independent Contractor) reconsiderations in accordance with CMS (Centers for Medicare and Medicaid Services).
• Maintenance and retrieval of database and file information.
• Researching and analyzing claims in the MCS system.
• Effectuating appeal decisions within CMS required time frames for Medicare Part B QIC, ALJ (Administrative Law Judge), and DAB (Departmental Appeals Board).
• Interpreting QIC decisions into lay terms to assist team members effectuate.
• Organizing work areas to accommodate various timeliness goals required by QIC, ALJ, and DAB.

Jacksonville, Florida, United States

• Responding to providers and their representatives in an inbound call center environment regarding claims, financial issues, and enrollment relative to Medicare Part B for the states of Florida and Connecticut.
• Examining, interpreting, and accurately entering claim data into the claims processing system (MCS) in a timely manner.
• Researching and taking on the courses of action to resolve claims as well as written and verbal inquiries.
• Aiding providers in using Medicare information, including websites/internet, forms, applications, remittance advices, and other correspondence.
• Determining which enrollment application is needed for enrollment into the Medicare program and advise status of the application.

Jacksonville, Florida, United States

• Scheduled patient appointments.
• Obtained and recorded vital signs.
• Assisted doctor with planning and monitoring patient treatment.
• Submitted claim information to various insurance carriers for reimbursement.
• Completed accounts receivable and payable databases to reconcile office accounts.
• Maintained patient records as mandated by HIPAA.

Jacksonville, Florida, United States

• Payroll/accounts receivable/accounts payable records.
• Work orders and monitoring field technicians.
• Adequate parts/supply levels.
• Repaired DirecTV equipment.
• Prepared daily reports.
• Facilitated training as needed.

Jacksonville, Florida, United States

Assisted consumers with various aspects of Citi products with emphasis on credit cards.Mastered the "One Call Resolution" principle.

Homer, Georgia, United States

• Received, processed, relayed, and recorded emergency information from victims, suspects, and witnesses to paramedics, fire personnel, sheriff deputies, and other agencies as appropriate.
• Prepared daily, weekly, and monthly reports.
• Created street signs.
• Responded to press inquiries