Kim Chu Email & Phone Number

New York, United States

Phoenix, Arizona, United States

• Champion and lead employee experience programs that focus on wellbeing, recognition, D&I, and engagement across a network of 1000+ employees in US&C
• Drive agenda and curated content planning in collaboration with Directors for LT meetings, summits, and All Hands
• Playbook and scale engagement & recognition initiatives to internal organizations/teams
• Build and execute ad-hoc project plan frameworks based on special requests from teams and leadership
• Analyze and summarize feedback, survey, and pulse data results and partner with LT for action planning
• Draft communications to teams from leadership through newsletters and organizational announcements

Phoenix, Arizona Area

• Lead HQ COE, a shadowing program featuring the Community Specialist population with 9/10 program OSAT
• Execute cross-functional strategic vision between WFM, D&I, HR and leadership
• Partner with internal organizations to pilot programs across US&C region
• Develop and create resources for leadership to optimize communication through newsletters, toolkits, and templates
• Design visual branding for campaigns, programming, and initiatives

Phoenix, Arizona, United States

• Bring magic through events by creating customized programs and structures designed to client's business that build a memorable experience for guests and elevates brand
• Work with clients to curate an event/program experience based on theme, budget, and goals
• Manage staff training, schedules, roles, and supervision of goals and expectations on-site
• Build, manage, and bid procurement of vendor partnerships and service providers
• Recruit, train, and manage Rally Crew Member team
• Manage all aspects of event onsite including but not limited to staff, program execution, talent meet & greets, and venue

Phoenix, AZ

• Use in-depth knowledge and expertise to create business practices and procedures for franchises by executing operational excellence through proprietary technology
• Develop strategic plans for franchises’ success in collaboration with Sr. Director
• Conduct on-site visits to ensure adoption of company model through key organizational structures and processes
• Audit and evaluate franchise model, providing consultation and training
• Create and implement training programs and content for franchisees

Phoenix, Arizona, United States

• Assist and train franchises on proprietary technology
• Train new corporate members on all systems
• Provide feedback for future system development
• Offer site visits to franchisees to ensure proper setup and training
• Certified Buffini Peak Producer mentor and facilitated classes for the brokerage
• Conduct training at National Agent and Franchise Conferences

Phoenix, Arizona, United States

• Track and manage project progression to ensure timely completion
• Accomplish operational objectives implementing system improvements, preparing and completing action plans, and resolving issues
• Manage a Quality Assurance team that validates bugs, test applications, and provides documentation regarding systems
• Communicate with franchisees and MLSs to train, educate, and enact services

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

• Lead a team for successful execution of events onsite while maintaining the Disney family brand by achieving promotion initiatives, activation, and goals set by account executive and/or client
• Assist with equipment set-up and tear-down
• Facilitate meet-and-greets with Disney Talent
• Supervise run-of-show programming that includes audience interaction, activities, crafts, sponsorship, and giveaways
• Coordinate with Promotions Assistants on a routine basis to maintain and implement processes in order to continuously improve performance
• Create event recap reports in detail along with photographs of event