Thomas Monaghan

Thomas Monaghan Email and Phone Number

Lead for Shifting the Balance of Care Portfolio of National Improvement Programmes @ Healthcare Improvement Scotland
Uddingston, GB
Thomas Monaghan's Location
Greater Glasgow Area, United Kingdom
Thomas Monaghan's Contact Details

Thomas Monaghan phone numbers

About Thomas Monaghan

I'm a natural problem solver and improver. And the more complex and challenging the problem that needs addressed, the better.I'm very adaptable and I'm well equipped with analytic, innovation and improvement techniques to work with stakeholders to find and implement solutions to problems. Few things are more satisfying than working with people who deliver and use services to gain an understanding of an issue then develop, test and implement solutions that improve services and has a positive impact on people’s lives.That is my aim in life, to use my skills and experience to have a positive impact on people’s lives. And my definition of success is to help people have a better life, especially the more vulnerable people in our society who are more at risk inequitable outcomes.I was able to do that when I worked in Wheatley Housing and Care group. I worked on a range of improvement projects, such as helping make homes safer by improving gas safety management processes, implementing a performance management framework and developing and implementing innovative digital solutions like a new repairs diagnostic tool that enable people to get the right support when they need it.I'm currently using my skills in NHS Scotland working as part of Healthcare Improvement Scotland where I built and led a portfolio of improvement programmes that helped older people and people with complex needs live well at home and avoid unscheduled acute care. I changed roles in late 2019 and I am now National Programme Director that leads the team that supports NHS boards use quality improvement methods to improve access to care by sustainably reducing waiting times.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬TKMonaghan ● TK Monaghan ● T K Monaghan ● TKM ● Thomas Kevan Monaghan ● Thomas Monaghan ● ThomasMonaghan ● T Monaghan ● TMonaghan ● Thomas K Monaghan ● Thomas KMonaghan ● Thomas K. Monaghan ● Thomas K.Monaghan ● ThomasK.Monaghan ● ThomasKMonaghan

Thomas Monaghan's Current Company Details
Healthcare Improvement Scotland

Healthcare Improvement Scotland

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Lead for Shifting the Balance of Care Portfolio of National Improvement Programmes
Uddingston, GB
Employees:
401
Thomas Monaghan Work Experience Details
  • Healthcare Improvement Scotland
    Lead For Shifting The Balance Of Care Portfolio Of National Improvement Programmes
    Healthcare Improvement Scotland
    Uddingston, Gb
  • Healthcare Improvement Scotland
    National Program Director - Access Qi
    Healthcare Improvement Scotland Nov 2019 - Present
    Edinburgh/Glasgow
    Leading the national team that supports NHS board elective care services to use quality improvement (QI) methodology to sustainably improve waiting times. This includes working with elective care services to develop and test approaches to improve waiting times and developing and implementing national strategy to spread the use of QI to improve waiting times across Scotland.
  • Healthcare Improvement Scotland
    Portfolio Lead - Living Well In Communities
    Healthcare Improvement Scotland Apr 2017 - Oct 2019
    Edinburgh/Glasgow
    Lead the team that supports community-based health and social care service to use quality improvement to test, assess and spread new service models that enable people with frailty and people nearing the end of their life to spend more time living well at home, or a homely setting, in the community and reduce unplanned admissions in hospital. Areas of work include spreading frailty preventative support, spreading the use of anticipatory care planning, spreading hospital at home, and testing and assessing new community-based service models.
  • Healthcare Improvement Scotland
    Acting Portfolio Lead - Strategic Planning Support
    Healthcare Improvement Scotland Feb 2017 - Jul 2017
    Edinburgh/Glasgow
    Set-up the team that provides strategic planning support to health and social care partnerships, with a particular focus on using data to understand needs of population and mapping services in the integrated space.
  • Healthcare Improvement Scotland
    Improvement Advisor
    Healthcare Improvement Scotland Jun 2015 - Mar 2017
    Edinburgh/Glasgow
    Set-up and lead the national team that supports community-based health and social care service to better understand the factors leading to people with frailty and people nearing the end of the life to unplanned admission to hospital. Develop and test innovations that support people to live well in their community for longer and avoid unplanned admission to hospital.
  • Wheatley Group
    Business Improvement Advisor
    Wheatley Group Mar 2013 - May 2015
    Glasgow, United Kingdom
    Drive transformation change within the Group by offering a range of performance improving and business analysis services. This includes:● carrying-out system thinking reviews and facilitate the redesign of core processes to continuously improvement performance,● providing business analysis services during the scoping, design, build, testing and deployment of new services or IT systems. This includes a new customer relationship management system that integrates with core systems, drives channel shifting and offers customers the ability to self-service,● assessing Group subsidiaries against the EFQM Excellence Model as part of multi-disciplinary assessment teams and volunteering for Quality Scotland assessment teams to assess external organisations for the Scottish Award for Business Excellence.
  • Gha - Glasgow Housing Association
    Business Improvement Lead
    Gha - Glasgow Housing Association Jan 2012 - Mar 2013
    Glasgow, United Kingdom
    Improved performance of business areas throughout the organisation though the application of systems thinking and assessmrnt against the EFQM Excellence Model. This included:● supporting business process owners review their business area usinf a systems thinking approach,● mapping processes and analysing process data to identify the root cause of poor performance and poor customer experiences,● facilitating the re-design of processes to add greater value to stakeholders and provide a better customer experience,● carrying-out self-assessment against the EFQM Excellence Model and assisting with the submission to the EFQM Excellence Award.
  • Gha - Glasgow Housing Association
    Performance Analyst
    Gha - Glasgow Housing Association Oct 2008 - Dec 2011
    Glasgow, United Kingdom
    Delivered a full analytical service to all business areas for assurance and regulatory reporting as well as turning system data to useful business intelligence that supported evidence-based decision making. This included: ● developing meaningful performance measures and calculating targets, ● configuring and managing Covalent CPM to support the Performance Framework, ● developing a suite of business intelligence reports for the business's key processes using Business Objects to give insight into the root cause of changes in performance and ● coaching staff from across the organisation to use reporting systems and use data to drive improvements in operational performance.
  • Gha - Glasgow Housing Association
    Repairs And Maintenance Analyst
    Gha - Glasgow Housing Association Mar 2007 - Sep 2008
    Glasgow, United Kingdom
    Provided analytical support to management of contractors and drive improvements in the Repairs and Maintenance. This included: ● using the business intelligence tool Discoverer, ● monthly and annual financial reconciliation, ● providing information to support evidence-based decision making, ● contractor performance analysis and contract management.
  • University Of Strathclyde
    Postgraduate Demonstrator And Special Needs Tutor
    University Of Strathclyde Sep 2003 - May 2006
    Glasgow, United Kingdom
    Taught undergraduate students practical laboratory techniques and supported a special needs undergraduate student understand complex scientific concepts. This included: ● mentoring undergraduate and master students to methodological plan and execute experiments, ● coaching groups of students on statistics, time management and laboratory techniques, ● communicating complex concepts in a manner that is easy to understand.

Thomas Monaghan Skills

Business Process Improvement Business Analysis Workshop Facilitation Training Delivery Business Intelligence Data Analysis Microsoft Excel Research Systems Thinking Efqm Excellence Model Business Process Mapping Statistics Performance Measurement Reqirement Gathering Statistical Tools Testing Microsoft Access Microsoft Visio Microsoft Project Business Objects Covalent Cpm Logic Models

Thomas Monaghan Education Details

Frequently Asked Questions about Thomas Monaghan

What company does Thomas Monaghan work for?

Thomas Monaghan works for Healthcare Improvement Scotland

What is Thomas Monaghan's role at the current company?

Thomas Monaghan's current role is Lead for Shifting the Balance of Care Portfolio of National Improvement Programmes.

What is Thomas Monaghan's direct phone number?

Thomas Monaghan's direct phone number is +4479410*****

What schools did Thomas Monaghan attend?

Thomas Monaghan attended University Of Strathclyde, University Of Strathclyde.

What are some of Thomas Monaghan's interests?

Thomas Monaghan has interest in Outdoor Activities, Reading, Swimming, Professional, History, Logistics, Management Structures, Government, Process Improvement Methodologies, Travelling.

What skills is Thomas Monaghan known for?

Thomas Monaghan has skills like Business Process Improvement, Business Analysis, Workshop Facilitation, Training Delivery, Business Intelligence, Data Analysis, Microsoft Excel, Research, Systems Thinking, Efqm Excellence Model, Business Process Mapping, Statistics.

Who are Thomas Monaghan's colleagues?

Thomas Monaghan's colleagues are Catherine Tait, Ian Smith, Karen Berry, Tracey Fisher, Linda Davies, Kym Stewart, Connie Murray.

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