Thomas Knickerbocker Email and Phone Number
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Thomas Knickerbocker phone numbers
An accomplished Global Director of Sales and Enablement leader, boasting 10+ years of experience driving transformative global sales strategies. My tenure has been defined by my expertise in capturing new markets, penetrating existing ones, propelling brands to market dominance, and fostering substantial business expansion across the tech industry.With an applauded track record of architecting cutting-edge global sales strategies, data-driven business growth initiatives, and high-impact enablement programs, I specialize in optimizing pipeline generation and maximizing ROI for SaaS/Enterprise software organizations. My unique blend of strategic vision, technical proficiency, and leadership acumen allows me to consistently deliver impactful results that not only maneuver market fluctuations but also steer businesses ahead of the curve, instilling confidence in the potential of your organization's growth.My expertise extends to transforming underperforming sales divisions into high-growth engines, turning challenges into opportunities for transformation and business growth. With my unique expertise in envisioning innovative solutions and fostering collaboration, I am dedicated and passionate about challenging conventions, redefining norms, and unlocking the full potential of sales teams, operations, and businesses, inspiring others to think outside the box.Join me on an extraordinary journey where possibilities are limitless. Together, we will forge a narrative of sustainable growth, operational efficiency, and professional excellence. Let's embark on this remarkable adventure and elevate your organization to new heights of success, because your success is my ultimate commitment.
Ringcentral
View- Website:
- ringcentral.com
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Sales Development ManagerRingcentral Sep 2024 - PresentBelmont, Ca, Us
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Global Sales Development Enablement LeaderJfrog Feb 2022 - Mar 2024Sunnyvale, Ca, Us• Spearheaded the strategic transformation of the sales development approach from inbound to proactive outbound, significantly boosting pipeline growth and market positioning.• Orchestrated a threefold increase in lead-to-opportunity conversions through enhanced cross-functional collaboration and refined sales processes.• Devised and executed global sales development strategies that led to a 35% increase in pipeline generation for new business opportunities.• Streamlined SDR/BDR ramp-up time from 3-4 months to 2 months by implementing comprehensive training and onboarding programs, improving team productivity and effectiveness.• Coached and mentored SDRs with actionable plans to optimize day-to-day activities, translating to elevated SDR performance and overall team success.• Collaborated with marketing to craft and implement effective outreach sequences, ensuring continuous improvement through data-driven adjustments and A/B testing.• Championed automation initiatives and developed a centralized resource platform, improving operational efficiency and data integrity for better performance coaching and decision-making.• Defined and tracked predictive metrics and KPIs to measure the health of the sales development function and overall business performance.• Authored and maintained documentation for sales processes, guidelines, and best practices to ensure consistent and scalable operations. -
Global Director Of Business DevelopmentEpam Systems Nov 2020 - Oct 2021Newtown, Pa, Us• Revitalized communication strategy by integrating phone outreach into existing email and InMail sequences, leading to heightened email response rates and a surge in meetings scheduled, significantly contributing to pipeline growth.• Spearheaded a comprehensive training program focusing on talk tracks and personalization, accelerating new hire ramp-up time and propelling Q1 productivity to triple the previous quarter's figures.• Optimized engagement rules, territorial distribution, and Salesforce processes enhancing overall team efficiency and substantially increasing the volume of sales activities.• Directed team coaching initiatives that fostered morale and sustained improvement in pipeline generation for four consecutive quarters, culminating in a twofold increase across North America.• Strategically steered the product upmarket shift and optimized sales sequences, maintaining high team engagement while restructuring team segments and territories.• Established and developed a global research analyst team, defining roles and creating training protocols that resulted in analysts sourcing 50% of BDR leads within six months. -
Global Director Of Inside SalesTintri May 2019 - Jul 2020Santa Clara, California, Us• Achieved 123% of pipeline quota in Q2 2020, post-acquisition and during the global pandemic.• Elevated quality requirements by tightening service level agreements, aligning compensation plans with company objectives, and gaining consensus across the executive team.• Upskilled the team on soft and hard skills to enable Inside Sales Representatives to lead first meetings while fortifying trust across all key stakeholders.• Pioneered a 4-tiered career path starting with inbound BDRs and culminating with junior account executives closing small deals.• Partnered with Sales Operations to optimize SFDC processes and workflows as three SFDC instances were consolidated.• Collaborated with Marketing to develop customer presentations and solution playbooks that synchronized the customer journey from marketing to sales. -
Global Director Of Sales And Business DevelopmentXactly Corp Jul 2017 - Apr 2019Los Gatos, California, Us• Propelled pipeline revenue generation from an average of $700k to an impressive $4.1M monthly.• Shattered records by achieving the highest pipeline generation within the department in a quarter and fiscal year.• Amplified prospecting activities by 200% through leveraging SalesLoft cadences, optimizing account and contact strategies, and energizing the sales floor.• Elevated new hire productivity by revamping the Training Boot Camp, incorporating e-learning and practical, hands-on classroom training focusing on process, tools, and messaging.• Coached and mentored 8 sales/business development representative managers, enabling them to lead high-performing teams through motivation, coaching, performance, and change management.• Fostered gender and ethnic diversity throughout the department by revising job description formats, collaborating with recruiting, and overseeing the hiring process.• Architected a compensation model and key performance metrics to effectively evaluate and optimize productivity and performance. -
Sales Leader, EmbeddedVantiv Jun 2016 - Jul 2017Cincinnati, Oh, Us• Delivered an exceptional 19.2% conversion rate, surpassing the 5-10% goal, within the first 10 months of implementing a new outbound sales model.• Augmented the conversion rate by 10% and compressed the sales cycle from 49 to 25 days via the strategic addition of new technologies.• Elevated direct contact with decision-makers by 18% after designing an internal data cleansing process.• Boosted response rates from 2% to 7% by evaluating and identifying sales opportunities, addressing communication gaps, refining the sales approach, customizing content, optimizing email campaigns, and enhancing mailers.• Spearheaded the creation and management of comprehensive reporting at the agent, team, and department levels to pinpoint key strengths, opportunities, and areas for improvement in coaching, marketing, sales methodology, and channel alignment.• Implemented cutting-edge platforms, including Insidesales.com, Salesforce.com, a dialer system, and the People Import data scrubbing system, driving operational efficiency.• Conducted in-depth analyses of sales trends, coaching methodologies, and training approaches, identifying and testing areas for improvement to optimize processes and procedures within Vantiv's outbound sales environment. -
Sales ManagerIntuit Nov 2012 - Apr 2016Mountain View, California, Us• Achieved a remarkable 160% of revenue quotas for Q3 and Q4 2014 by laser-focusing on the fundamentals of call flow.• Elevated the site's employee engagement score from 68% to 98% after developing and launching a strategic communications strategy (the highest rating across all telesales sites).• Augmented Enterprise conversion rates by 20% by implementing new outbound and pipeline development strategies.• Propelled inbound revenue growth by 50% by spearheading new promotional and exploratory marketing campaigns.• Catalyzed a 35% increase in telesales revenue by establishing and implementing a company-wide call flow strategy.• Orchestrated strategic planning, sales enablement, and sales operations to drive sales activity and revenue.• Bolstered product adoption, improved customer retention, and strengthened partnerships by developing a strategy to sell third-party applications integrated with the company's software. -
Business Service SupervisorComcast Jun 2010 - Nov 2012Philadelphia, Pa, Us -
Inside Sales Account ManagerNortel Aug 2006 - Aug 2009Ca -
Sr. Commerical Account ManagerVerizon Small Business Sep 2003 - Jul 2006Basking Ridge, Nj, Us -
Customer Service SupervisorVerizon Small Business Oct 2000 - Aug 2004Basking Ridge, Nj, Us
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Telemarketing SupervisorVerizon Small Business Sep 1999 - Oct 2000Basking Ridge, Nj, Us
Thomas Knickerbocker Skills
Thomas Knickerbocker Education Details
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Colorado State University GlobalOrganizational Leadership And Business Analytics -
The University Of Texas At AustinComputer Science
Frequently Asked Questions about Thomas Knickerbocker
What company does Thomas Knickerbocker work for?
Thomas Knickerbocker works for Ringcentral
What is Thomas Knickerbocker's role at the current company?
Thomas Knickerbocker's current role is Sales & Business Development Expert | Driving Revenue Growth and Pipeline Generation.
What is Thomas Knickerbocker's email address?
Thomas Knickerbocker's email address is tk****@****tri.com
What is Thomas Knickerbocker's direct phone number?
Thomas Knickerbocker's direct phone number is +140898*****
What schools did Thomas Knickerbocker attend?
Thomas Knickerbocker attended Colorado State University Global, The University Of Texas At Austin.
What are some of Thomas Knickerbocker's interests?
Thomas Knickerbocker has interest in Children, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief.
What skills is Thomas Knickerbocker known for?
Thomas Knickerbocker has skills like Crm, Lead Generation, Sales Operations, Account Management, Sales, Call Centers, Selling, Salesforce.com, Leadership, Business Development, Management, Sales Management.
Who are Thomas Knickerbocker's colleagues?
Thomas Knickerbocker's colleagues are Renato Queiroz, Ben Baten, Luke Lukasik, Caleb Floyd, Acha Peabody, Charlon Obcena, Tom Liles.
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