Timo Kontio Email & Phone Number

Jyväskylä, FI

Jyväskylä, Central Finland, Finland

Electricity meter application configuration and article specific number definition process and web tool feature development and multinational, multi-location expert manager tasks.

Jyvaskyla, Central Finland, Finland

Device HW and SW configuration and metering product technical support team lead.

Jyvaskyla, Central Finland, Finland

As Technical Services Specialist in smart metering systems Service Delivery team my key responsibilities will include providing device related high quality 2 level customer support to internal and external customers, deliver root cause analysis and problem solving of found incidents. Creating and modifying technical notes and guidelines is also part of my.

Tampere Area, Finland

As Quality Engineer my was to be a part product development team and support all quality related task from production to field feedback collection. I also started to calculate lifetime reliability estimations with Reliasoft Weibull++ software. These calculations were based on lifetime product usage data that was collected by using globally collected.

As In Market Care and Quality manager role. Now my main responsibility was to follow field feedback from different Care channels like Discussion boards, Contact centers, NPS, Service points and Operators and decide what the problems that we need to deeper analyze, define root cause, plan and implement fix to factory. Error reporting and following of R&D.

In Quality manager role my main responsibility was to follow field feedback from different Care channels like Discussion boards, Contact centers, NPS, Service points and Operators and decide what the problems that we need to deeper analyze, define root cause, plan and implement fix to factory. Error reporting and following of R&D root cause analyze.

As Care project manager my first mass product multimedia computer was Nokia 6620 that device was designed to United States markets and our main customer at that time was AT&T. Now I took more tasks than before and whole Care project was led by me including spare part definition, warranty cost estimations for business case definition and technical bulletin.

As TETRA products After-market services leader I took a care of all preparations what comes again to trainings as before but at the same time I took also responsibility to prepare all other After Sales deliverables as well like ensure product serviceability and service tool planning and delivery with sub-contractor. Needed main competences were:- Product.

As a Training engineer at Nokia’s Telecommunication factory at Äänekoski my main task were to prepare Technical training materials, Service manuals and facilitate Technical trainings for our Action Net device customers locally and globally. Needed main competences were:- Documentation tools Interleave, Word and Photoshop (basic documentation and office.

Macedonia And Croatia

United Nations peace keeping forces at Macedonia board guard and Croatia UN mission head quarter

Jyväskylä

Jyväskylä

Jyväskylä

Jyväskylä

Jyväskylä

Engineer'S Degree, Automation And Energy

Activities and Societies: Study of air ventilation system automation based on CO2 measurement system.

Radio And Tv Technology