Tou Kue Email & Phone Number

Manitowoc, Wisconsin, United States

Collaborate closely with the Chief Lending Officer and Lending Director to drive system advancements across all loan systems, ensuring uninterrupted support to the lending department. Take a central role in testing new system implementations, enhancements, and thoroughly vetting new releases before their deployment to production. Additionally, facilitate the connectivity of third-party vendor connections. Make significant contributions to documenting technical and application procedures. Skillfully design and automate customized SAP Crystal reports to enhance efficiency and accuracy. Implement robust database maintenance plans for both lending and servicing systems to optimize performance and reliability. Proactively engage with multiple vendors to swiftly resolve any issues related to lending applications and maintaining seamless operations.

Manitowoc, Wisconsin

In my role as a System Administrator, I take charge of overseeing all credit union servers and delivering comprehensive support for both hardware and software applications. I assume responsibility for promptly troubleshooting and resolving any technology issues that may surface within the credit union. Furthermore, I efficiently manage support tickets and perform disaster recovery testing to guarantee redundancy and maintain uninterrupted operations. I am also prepared to handle any other duties as they emerge to contribute to the smooth functioning of the organization.