-Provided remote and on-site technical support for client desktop hardware, software and network connectivity issues.-Installed and configured computer hardware, operating systems, applications and networks.-Troubleshot complex technical problems with desktops, laptops, printers, and virtual machines.-Deployed new workstations using automated imaging tools.-Configured Active Directory accounts for new users ensuring appropriate access rights are granted based on roles and responsibilities.-Managed inventory control activities related to deployment of PCs and Laptops at client sites.

gpac is a leading provider of full-service solutions to a broad range of clients throughout the US and globally. We can assist you with your specific staffing needs in these key areas:Comprehensive Search and Recruitment Services• Search and selection process. We use a proven, comprehensive strategy to secure the best talent• Confidentiality. We offer discreet search services to protect your company's confidentiality.Placement Services. We provide a complete range of integrated search services for direct and interim placement of candidates. Our research capabilities, industry expertise, extensive network of contacts, and determination allows us to find the top-performers that best fit your particular requirements.• Executive Placement. We place top-level, senior-executive candidates with backgrounds matched specifically to key positions using a retained search approach.• Management placement. We place top-performers in critical mid-management positions.• Highly Skilled Professionals. We provide services for the recruitment and placement of key highly-skilled professionals.

•Evaluated store performance and incorporated feedback to implementimprovement plans.•Exceeded team goals and resolved issues by sharing and implementing customerservice initiatives.• Oversaw storewide merchandising benchmarks to maintain operational excellence.Delivered excellent customer service and adhered to standard practices tomaximize sales and minimize shrinkage.•Enhanced customer satisfaction and store operations through relationship buildingand daily problem-solving.•Built customer confidence by actively listening to concerns and complaints andquickly resolving issues.• Stayed abreast of latest software developments to enhance job knowledge.