Tracy Nigro Email & Phone Number

Glenview, Illinois, United States

Association Management:• Manage societies including board of directors, committees, members, newsletters• Manage and assist association membership• Assist association board of directors and manage monthly conference calls and in-person board meetings• Market societies and meetings using social media• Create and maintain society websites and meeting websitesProgram Management:• Plan and execute domestic, international and virtual meetings • Recruit and manage sponsors and exhibitors• Manage site selection, planning logistics (food and beverage, room sets), program planning, event production and A/V for all events• Recruit and manage sponsors and exhibitors• Manage all aspects of several online-only meetings

Northbrook, Il

• Create the program registration/database and oversee all registration components• Create the program mobile application and oversee all communication components• Direct contact to all program attendees• Liaise with hotels to manage rooming lists, tracking pick ups, watching for attrition, managing VIP blocks, sending out reminders and hotel confirmations.• Work with the travel department to confirm all attendees have correct air options booked• Create and manage arrival/departure manifests for ground transportation provider.• Oversee all outside vendors to ensure orders are correct and delivery dates are met.• Assist with planning evening functions for meetings. This would include researching event venues and booking transportation, entertainment and event decor.• Supervise the meeting packing process, including printing, preparing supplies and shipping items • Assist onsite managing registration, ground transportation, rooms and VIPs

Schaumburg, Il

• Manage budgets and accounting billing• Plan food and beverage functions and menus within compliance standards • Determine and/or execute décor, entertainment and AV as needed• Manage on-site execution of meetings and incentives• Work as daily contact for clients, hotel vendors, DMCs and transportation contacts• Manage program coordinators and collaborate on attendee logistic details

Buffalo Grove, Il

• Plan and execute domestic and international meetings and incentives with attendee counts reaching up to 1,600; manage up to 8 meetings or incentives at a time• Create registration websites and manage all participant information while providing excellent customer service, answering logistic questions and assisting with special requests• Coordinate ground transportation and maintain vendor/supplier relations• Manage and assist VIPs with special accommodations• Manage hotel room block – attrition, additional rooms and room list accuracy• Manage and update budgets as needed while monitoring billing to ensure timely payment/reconciliation• Design and develop print, communications and gifts for meetings and incentives• Source gifts and promotional products for budgets upward of $215K• Create, design and manage on-site meeting application• Manage client communications – create meeting agendas and lead client calls• Assist with managing logistics including meeting planning, rooms sets and AV • Provide on-site meeting assistance• Create Standard Operating Procedure for efficient client and attendee management• Serve as a mentor and train new employees on best practices and program development

Gurnee, Il

Management Responsibilities:• Oversee food production for special events and catered events taking place in the park• Lead and motivate a team ranging from 5-15 employees and ensured that tasks were being completed correctly and in a timely manner• Interview and hire employees for Six Flags Food Service Department• Recognized as “Supervisor of the Week” Other Responsibilities:• Maintain proper inventory control and cost of sales through the use of the par ordering system, inventory transfers and delivery inspections• Organize and oversee catered meals held for schools, general public, and various companies. Events scheduled for as many as 15 a day, 5 at a time, at multiple times for 100-2,000 guests • Plan a VIP black-tie dinner event hosting Six Flags executives and local dignitaries• Plan employee events • Liaison between the operations team and the Sales Department

Libertyville, Il

• Manage the 2-15 lifeguards on duty• Teach and train 150 children ages 6-15 to swim competitively• Oversee the operation of the pools• Order supplies for the concession stand and first aid materials• Organize the pool's calendar with camps, private parties, etc. • Re-train and tested staff members' skills on a weekly basis• Create and conduct daily practices tailored to individual levels of swimmers• Plann and oversee weekly swim competitions with neighboring park districts

Bachelor Of Science (B.S.), Hospitality And Business

Education record