Thomas Mcgee Email and Phone Number
Thomas Mcgee work email
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Thomas Mcgee personal email
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Thomas Mcgee phone numbers
Passionate about helping customers achieve the best possible outcomes utilizing the ServiceNow Platform!
Servicenow
View- Website:
- servicenow.com
- Employees:
- 13421
-
Senior Solution ConsultantServicenow Nov 2022 - Present -
Itsm ManagerUnited States Postal Service Aug 2021 - Nov 2022Manage a team of administrators and developers to support the IT Change Management process, CMDB, and the overall ServiceNow Platform at Postal. -
Itsm AnalystUnited States Postal Service Mar 2017 - Aug 2021 -
Servicenow System AdministratorUnited States Postal Service Nov 2015 - Mar 2017 -
Business Systems AnalystRed Hat Oct 2013 - May 2015Raleigh-Durham, North Carolina AreaFacilitate proper procedures in an Agile environmentCoordinate with Product Owners to create, maintain, and groom User StoriesTest and validate that all deliverables meet Acceptance CriteriaWork with development team to provide creative solutions for business needsProvide all documentation and user training for ServiceNow platformLead weekly and bi-weekly team meetingsReport on data using SQL backend to provide metrics and statisticsIncrease adoption of ServiceNow across multiple departmentsAdminister ServiceNow platform for internal use -
Systems AdministratorGlasshouse Technologies Jul 2012 - Oct 2013Cary, NcServiceNow ITSM AdministrationNimsoft Monitoring AdministrationActive Directory AdministrationLAN AdministrationWindows 7 desktop support -
Technical Support Engineer (Level1) / Team LeadGlasshouse Technologies Aug 2011 - Jul 2012Cary, NcManage alerts for Backup, Storage, Database, Network, and Servers.Direct escalations to higher level support.Provide customer support to end users as well as technical staff.Experience with NetBackup, Netapp, SCOM, Nimsoft, and RAdmin -
Implementation SpecialistMercury Z Mar 2011 - Jul 2011Coordinate Static IP migrations with customers and engineers.Troubleshoot any issues relating to IP migration and LAN.Provide customer support for Frontier Communications customers over the phone.
Thomas Mcgee Skills
Thomas Mcgee Education Details
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Business Administration And Management, General
Frequently Asked Questions about Thomas Mcgee
What company does Thomas Mcgee work for?
Thomas Mcgee works for Servicenow
What is Thomas Mcgee's role at the current company?
Thomas Mcgee's current role is Solution Consultant, ServiceNow.
What is Thomas Mcgee's email address?
Thomas Mcgee's email address is th****@****sps.com
What is Thomas Mcgee's direct phone number?
Thomas Mcgee's direct phone number is (919) 754*****
What schools did Thomas Mcgee attend?
Thomas Mcgee attended Appalachian State University.
What skills is Thomas Mcgee known for?
Thomas Mcgee has skills like Ccna, Windows Server.
Who are Thomas Mcgee's colleagues?
Thomas Mcgee's colleagues are Sumaja C., Kevin Li, Patty Thompson, Alifiya Indorewala, Sachin Chittoor, Saumya Shikhar, Qahir Saboor.
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Thomas McGee
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