Thomas Mcgee

Thomas Mcgee Email and Phone Number

Solution Consultant, ServiceNow @ ServiceNow
santa clara, california, united states
Thomas Mcgee's Location
Holly Springs, North Carolina, United States, United States
Thomas Mcgee's Contact Details

Thomas Mcgee personal email

Thomas Mcgee phone numbers

About Thomas Mcgee

Passionate about helping customers achieve the best possible outcomes utilizing the ServiceNow Platform!

Thomas Mcgee's Current Company Details
ServiceNow

Servicenow

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Solution Consultant, ServiceNow
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Thomas Mcgee Work Experience Details
  • Servicenow
    Senior Solution Consultant
    Servicenow Nov 2022 - Present
  • United States Postal Service
    Itsm Manager
    United States Postal Service Aug 2021 - Nov 2022
    Manage a team of administrators and developers to support the IT Change Management process, CMDB, and the overall ServiceNow Platform at Postal.
  • United States Postal Service
    Itsm Analyst
    United States Postal Service Mar 2017 - Aug 2021
  • United States Postal Service
    Servicenow System Administrator
    United States Postal Service Nov 2015 - Mar 2017
  • Red Hat
    Business Systems Analyst
    Red Hat Oct 2013 - May 2015
    Raleigh-Durham, North Carolina Area
    Facilitate proper procedures in an Agile environmentCoordinate with Product Owners to create, maintain, and groom User StoriesTest and validate that all deliverables meet Acceptance CriteriaWork with development team to provide creative solutions for business needsProvide all documentation and user training for ServiceNow platformLead weekly and bi-weekly team meetingsReport on data using SQL backend to provide metrics and statisticsIncrease adoption of ServiceNow across multiple departmentsAdminister ServiceNow platform for internal use
  • Glasshouse Technologies
    Systems Administrator
    Glasshouse Technologies Jul 2012 - Oct 2013
    Cary, Nc
    ServiceNow ITSM AdministrationNimsoft Monitoring AdministrationActive Directory AdministrationLAN AdministrationWindows 7 desktop support
  • Glasshouse Technologies
    Technical Support Engineer (Level1) / Team Lead
    Glasshouse Technologies Aug 2011 - Jul 2012
    Cary, Nc
    Manage alerts for Backup, Storage, Database, Network, and Servers.Direct escalations to higher level support.Provide customer support to end users as well as technical staff.Experience with NetBackup, Netapp, SCOM, Nimsoft, and RAdmin
  • Mercury Z
    Implementation Specialist
    Mercury Z Mar 2011 - Jul 2011
    Coordinate Static IP migrations with customers and engineers.Troubleshoot any issues relating to IP migration and LAN.Provide customer support for Frontier Communications customers over the phone.

Thomas Mcgee Skills

Ccna Windows Server

Thomas Mcgee Education Details

Frequently Asked Questions about Thomas Mcgee

What company does Thomas Mcgee work for?

Thomas Mcgee works for Servicenow

What is Thomas Mcgee's role at the current company?

Thomas Mcgee's current role is Solution Consultant, ServiceNow.

What is Thomas Mcgee's email address?

Thomas Mcgee's email address is th****@****sps.com

What is Thomas Mcgee's direct phone number?

Thomas Mcgee's direct phone number is (919) 754*****

What schools did Thomas Mcgee attend?

Thomas Mcgee attended Appalachian State University.

What skills is Thomas Mcgee known for?

Thomas Mcgee has skills like Ccna, Windows Server.

Who are Thomas Mcgee's colleagues?

Thomas Mcgee's colleagues are Sumaja C., Kevin Li, Patty Thompson, Alifiya Indorewala, Sachin Chittoor, Saumya Shikhar, Qahir Saboor.

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