Todd Macainsh Email & Phone Number

London, ON, CA

Qualifacts CARES Award Winner Q1 2024

Qualifacts OnCall is the telehealth operations solution built for behavioral health. OnCall’s software integrates with leading EHRs to promote interoperability, enabling companies to leverage technology to deliver exceptional telehealth from anywhere. The solution offers the modern and efficient telehealth experience that patients and staff expect, helping.

London, Ontario, Canada

As a voice actor, I successfully constructed a professional custom sound recording studio, complete with meticulously set up recording equipment. I adeptly recorded, edited, and managed sound files using Adobe Audition. Collaborating closely with clients, I delivered high-quality sound files tailored to meet their unique needs and requirements..

London, Ontario, Canada

I took charge of the comprehensive brand creation process, overseeing the development of key elements such as the logo, company name, products, and marketing materials. Additionally, I played a pivotal role in designing and structuring web pages, demonstrating proficiency in custom CSS, HTML, and modified liquid coding. Throughout these endeavors.

London, Canada Area

In my capacity, I provided valuable advice and recommendations on the diverse product range offered by StarTech.com. My responsibilities extended to collaborating with various departments to address shipment challenges, explore potential enhancements for products, and actively monitor ongoing product issues. Leveraging my proficiency in Microsoft tools.

Burlington, Ontario, Canada

I concentrated on ensuring a bug-free gaming experience and addressing potential issues with both new and existing content. I took the lead in creating test suites, plans, and cases for reusability, enabling effective tracking of each release phase. Regular communication with various departments was a crucial part of my responsibilities, involving.

London, Ontario

Continuously developing test plans and cases for fresh and existing game content. Effectively communicating with other departments about what problems remain and what new trends are on the rise. Meeting tight deadlines without sacrificing the quality of the game experience our community expects.- Implemented guidelines and requirements for new.

London, Canada Area

Ensuring that group benefits claims are meticulously reviewed and following correct policies and procedures. Communicating with customers and businesses to obtain and confirm any information needed for the benefit claim. Addressing any rising trends or issues in a weekly meeting with the team leader.- Continuously meeting and surpassing daily requirements.

London, Ontario

Travelling throughout S/W Ontario providing businesses with excellent network and telephony solutions. Troubleshooting any issues that the customer has and ensuring they are 100% satisfied with the service provided.- Worked alongside contractors and customers to provide the ideal telecommunications layout and installation while keeping the applicable.

London, Ontario

Quickly gained extensive knowledge of tools and fasteners, which allowed for rapid progression from a warehouse associate to an inside sales position.- Streamlined shipping and receiving procedures by sourcing alternative shipping methods and reorganizing the warehouse, resulting in a quicker and more cost-efficient process.

London, Ontario

I adeptly resolved a wide array of networking and operating system-related issues for clients, utilizing effective communication over phone and online channels. Progressing to a tier two support level, I extended assistance to fellow technical support representatives in resolving challenging issues. Later, as a supervisor, my responsibilities expanded to.