Timothy Maynard Email and Phone Number

As a versatile professional with experience as an Associate Business Analyst and Jr. Data Analyst, I have developed a strong foundation in production support, data analysis, and process improvement. I thrive in dynamic environments, leveraging my technical skills and problem-solving abilities to deliver impactful solutions that enhance business operations.In my role as an Associate Business Analyst, I was responsible for production support of two applications. One where I acted as a trusted advisor for two workstreams. I researched and validated data, identified potential bugs, and ensured smooth operational transitions. I played a key role in successfully transitioning out of the role after training new hires to take over production support responsibilities.I led support efforts on a second UI, handling escalations, verifying backend data across the website and multiple databases, and collaborating with the development team to resolve issues as they arose. In collaboration with my team, I helped establish and develop the production support function by creating comprehensive documentation and escalation procedures. My efforts contributed to our recognition as expert technical advisors for both UIs. Additionally, I acted as a key technology advisor, supporting business users with technical solutions and guidance.As part of my ongoing commitment to process improvement, I identified and implemented opportunities to drive operational efficiency. I also maintained a deep understanding of multiple IT systems and business applications to support strategic initiatives. I regularly analyzed cross-system dependencies to assess multi-functional impacts and generated detailed reports for both Business Analysts and Developers using Jira Software. Additionally, I led issue resolution during User Acceptance Testing (UAT), ensuring the timely tracking and approval of issues for successful deployment.In my earlier role as a Jr. Data Analyst, I gained hands-on experience analyzing data, performing data validation, and supporting data-driven decisions. This foundational experience enhanced my analytical skills and my ability to leverage data insights for better business outcomes.My ability to adapt to new challenges, collaborate with cross-functional teams, and deliver results has made me a strong contributor to every project I undertake. I am passionate about utilizing my technical and analytical expertise to drive business success.