Tom Knapik Email & Phone Number

Texas, United States

Mooresville, Nc, Us

Mckinney, Tx, Us

Instructor in the Continuing Education Certification program for Multimedia/Photography At Collin College. Teaching multiple programs from basic photography to advanced techniques and software editing programs for still and video.

Mckinney, Texas, Us

Professional Photographer / Educator. Owned and operated a photography studio located in McKinney, Texas, focused on education, offering training and individual coaching in all aspects of photography, with both Studio and Natural Light.

Mckinney, Tx, Us

Facilities team for Collin County's largest Transitional Homeless Shelter.

Mckinney, Texas, Us

Internet Sales Department, included Cold Calls and Data Mining. Successful achievement of goals and targets.

Dallas, Us

Led Deployment and Turn-up for multiple Network projects involving new equipment installation, retro-fits and expansions.

Kista, Stockholm, Se

Led optical networks technical support and outside-plant site solution functions. Primary support of First Office Applications and international technical support prior to product release. Integrated support functions after acquisition of Entrisphere. Established site solutions group to assist outside plant integration engineering. Worked internationally including Sweden.* Recognized by management for successful integration of Entrisphere support groups into Ericsson.

Us

Directed Field Customer Operations including: design, project management, field engineering, site installation, technical assistance center, training, and documentation. Led key customer operations group in the successful deployment and ongoing support of a new business platform allowing vendors to maintain smaller footprints while offering expanded services. Successfully deployed new products and appropriate processes into field operations.* Spearheaded and executed a successful start-up environment strategy for service and support group.* Key Strategist in the integration of engineering support which led to company acquisition by Ericsson.

Frisco, Tx, Us

Set strategic direction, managed daily operations specializing in turnkey solutions, professional services, wireless/wireline, engineering, maintenance for both public and private sectors. Set up processes to expand business, including accounting, project management, problem escalation. Relocated operations and expanded business models to accommodate additional service offerings.* Strategy to expand service offerings resulted in significant revenue and profit growth.

Espoo, Southern Finland, Fi

Managed engineering and installation groups with over 1,200 employees. Led major restructuring of service group to increase productivity and throughput without increasing headcount. Played key role in the corporate quality initiative.* Increased service group revenue growth rate by 52%.

Jp

Developed and refined an outsource model utilizing subcontractor installations which enabled fast reaction to demand and better expense control resulting in a $14 million reduction in installation costs. Managed over 2,000 employees in multiple field operations and professional services positions. Set up operations and worked in Japan, Amsterdam, and London.* Drove expansion of service operations from a revenue base of $16 million to over $350 million in 4 years and substantially increased profitability.

Oklahoma City, Ok, Us

Computer Services, Systems Integration (based in San Antonio, Texas - has since quit operations). Began career as Field Service Engineer - Washington, Hawaii, California. Promoted to management in 1976.

Undergrad, Photojournalism

Mid Management Program, Business Administration, Management And Operations

Computer Technology Engineering Certification, Computer Engineering Technology/Technician