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Prashanth Tm Email & Phone Number

Vice President and Head Operations, Projects and Infrastructure at EFC Limited (India)
Location: Bengaluru, Karnataka, India 13 work roles 5 schools
1 work email found @prithvisolutions.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email p****@prithvisolutions.com
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Current company
EFC Limited (India)
Role
Vice President and Head Operations, Projects and Infrastructure
Location
Bengaluru, Karnataka, India
Company size
273 employees

Who is Prashanth Tm? Overview

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Quick answer

Prashanth Tm is listed as Vice President and Head Operations, Projects and Infrastructure at EFC Limited (India), a with 273 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at prithvisolutions.com and a matched LinkedIn profile for Prashanth Tm.

Prashanth Tm previously worked as Vice President Projects & Infrastructure at Whitehills Interiors Limited and Education sabbatical at Directors' Institute - World Council Of Directors. Prashanth Tm holds Certified Independent Director And Esg Expert, Business Administration And Management, General from Directors' Institute - World Council Of Directors.

Company email context

Email format at EFC Limited (India)

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{first}@prithvisolutions.com
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Profile bio

About Prashanth Tm

An astute and result-oriented leader with exceptional leadership, process management and team management skills over 2.7 decades of rich experience in the field of Service Industry with proven expertise in BPO Operations Management, Customer service , Customer experience, Customer delight, Customer success, Technical support. In the International space I have handled Title insurance, US Mortgage services, Property appraisal services, flood services, Credit services, Default services, Property maintenance & field services and Team Management, vendor management, procurement and project management.BPO Operations Management ~ Call Center Operations Management ~ Vendor Management -Process Management ~ P&L Ownership/Management ~ Business Development ~ Transition Management ~ Team / People Management ~ Business Solutions ~ Strategic Planning ~ Executive Leadership ~ Quality Assurance ~ Client / Customer Relationship Management ~ Training &Mentoring ~ Performance Management & Improvement ~ Issue Handling & Resolution ~ Resource Management & Planning ~ ~ Excellent Communication SkillsRich experience in handling Telecom, BFSI, Travel & Hospitality, Retail, Automobile, ecommerce, Healthcare, US Real estate and Mortgage business verticals across domestic and international businesses...• Excellent blend of working in Multinational organizations with set processes and procedure, & Start up Projects with scope for setting processes and procedures. Inter Personal Traits: -• Releasing Potential:• Setting Direction: • Seizing opportunities: Drive business growth, Deliver results, Maximize Profitability.• Working Together: Build relationships, collaborate and share value difference, carry team together.• Improve Standards: . • Define Strategies: • Strong analytical skills with ability to solve problem with win – win negotiation approach. • Dynamic and multifunctional personality.• Exposure in crises management and delivering in stringent time lines• Ability to work in multi-location & multi team environment.• Customer & Employee Centricity• Accessible & Approachable.Specialties: Rich experience in setting up new centers,(In total have setup over 30 locations with over 20000+ seats), Telecommunications ,Front end, Back end, Retail & Public Office ,Customers acquisitions, retention, Collections, WFM, Training & Quality, HR, Admin. BPO ,Transition, Project, Operations, Handling P&L, Client Management, Inbound, Outbound, Non Voice &, Quality Assurance, Client satisfaction

Listed skills include Bpo, Crm, Team Management, Vendor Management, and 42 others.

Current workplace

Prashanth Tm's current company

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EFC Limited (India)
Efc Limited (India)
Vice President and Head Operations, Projects and Infrastructure
Bengaluru, KA, IN
Website
efclimited.in
Employees
273
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Company profile
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13 roles

Prashanth Tm work experience

A career timeline built from the work history available for this profile.

Vice President And Head Operations, Projects And Infrastructure

Efc Limited (India)

Bengaluru, Ka, In

Independent Consultant

Multiple Companies

India

Providing project management consultancy to various large office and residential project in the interiors and space expansion projects PAN India

Aug 2023 - Aug 2024

Vice President

Fives Digital

Bangalore Urban, Karnataka, India

Feb 2021 - Jul 2023

City Manager - International Bpo Business, Us Real Estate & Mortgage Industry

First American

Bengaluru, Karnataka, India

Transitioned business from various First American Corporation companies to the captive centers in India (Voice & Non-Voice operations)Title Insurance, Flood services, Field services, Tax services, Credit services, Title search operations, Back plant operations, Go forward plant operations, Property valuations, Property Appraisal services, Default servicesHandled operations for various First American Corporation company, for US mortgage Industry and financial servicesManaged 5 Operations Manager 4 Deputy Managers, 8 Asst. Managers,Total about 1200+ employees (Both Voice and Non-Voice).Managing the offshore assignments of 15+ large American Clients.  Managed 5 Operations Manager, 4 Deputy Managers, 8 Asst. Managers, Total of about 1200+ employees (Both Voice and Non-Voice) Onsite and also managing vendors of First American Corporation at New Delhi, Sri Lanka and Manila Managing the offshore assignments of 15+ First American Corporation companies in India reporting to the Country Manager / CEO.  Successfully transitioned over 30+ processes leading to the growth of organization, meeting the Service Level expectations of all the 15+ clients Have traveled extensively across US to transition various businesses to India

Jul 2003 - Apr 2008

Program Manager - International Bpo, Omni Channel Technical Support

Sutherland Global Services

International Inbound technical Support Call Center for Gateway computers4 Teams consisting of 1 Team Leader ,1 Tech Lead and 25 Help Desk Engineers in each team , Total 600 Techs for Gateway computers.

Jun 2002 - Jun 2003

Team Manager - International Bpo, Omnichannel Technical Support

Dell International Services

Bangalore

DELL International Services, A Division of DELL Computers Inc, USInternational Inbound technical Support Call Center for DELL Computers5 Teams consisting of 1 Team Leader, 1 Tech Support Specialist and 20 Tech Support Engineers in each team. Managed the operations of inbound tech-support voice support for DELL computers. Handled a team of 100+employees Received “Best Batch” award for successfully achieving the targets of Productivity, Customer satisfaction and Efficiency  Recognized as the “Best Manager” consecutively for 2 quarters

Jan 2001 - Jun 2002

Manager Sales & Customer Service

Beacons Infotech Private Limited

Bangalore

As Manager - Marketing and Customer Support (Jul 1999 to Jan 2001): Successfully managed a team of 1 Assistant. Manager and 20 Customer support executivesAs Assistant Manager - Marketing (Jun 1998 to Jun 1999): Successfully managed a team of 12 Customer support executives As Senior Marketing Executive (Jun 1997 to Jun 1998):

Jun 1997 - Jan 2001
Team & coworkers

Colleagues at EFC Limited (India)

Other employees you can reach at efclimited.in. View company contacts for 273 employees →

SS Shruti Sahasrabudhe Shruti Sahasrabudhe Colleague at Efc Limited (India)Pune, Maharashtra, India View → ZQ Zishan Qadri Zishan Qadri Colleague at Efc Limited (India)Pune, Maharashtra, India View → SS Shruti Shukla Shruti Shukla Colleague at Efc Limited (India)Pune, Maharashtra, India View → SK Sujeet Kharate Sujeet Kharate Colleague at Efc Limited (India)Mumbai, Maharashtra, India View → KK Kajal Khandge Kajal Khandge Colleague at Efc Limited (India)Pune, Maharashtra, India View → SS Susshil Sharrma Susshil Sharrma Colleague at Efc Limited (India)Pune, Maharashtra, India View → SP Sachi Patel Sachi Patel Colleague at Efc Limited (India)Pune, Maharashtra, India View → RS Raghvendra Srivastava Raghvendra Srivastava Colleague at Efc Limited (India)Noida, Uttar Pradesh, India View → NB Nikhil Bhuta Nikhil Bhuta Colleague at Efc Limited (India)Pune, Maharashtra, India View → AA Ashwini A Ashwini A Colleague at Efc Limited (India)Pune, Maharashtra, India View →
5 education records

Prashanth Tm education

Certified Independent Director And Esg Expert, Business Administration And Management, General

Directors' Institute - World Council Of Directors

Activities and Societies: Certified by MCA and SEBI Undergoing certification for Independent director and ESG expert from Director’s.

Executive Mba, Operations And Project Management, A+

Nibm Institute

Activities and Societies: Debate, Group discussion, Orrator

Engineering Diploma, Computer Science And Engineering

Mei Polytechnic

Diploma in Computer Science Engineering

Sslc/10Th

Hindu High School, Karwar
FAQ

Frequently asked questions about Prashanth Tm

Quick answers generated from the profile data available on this page.

What company does Prashanth Tm work for?

Prashanth Tm works for EFC Limited (India).

What is Prashanth Tm's role at EFC Limited (India)?

Prashanth Tm is listed as Vice President and Head Operations, Projects and Infrastructure at EFC Limited (India).

What is Prashanth Tm's email address?

AeroLeads has found 1 work email signal at @prithvisolutions.com for Prashanth Tm at EFC Limited (India).

Where is Prashanth Tm based?

Prashanth Tm is based in Bengaluru, Karnataka, India while working with EFC Limited (India).

What companies has Prashanth Tm worked for?

Prashanth Tm has worked for Efc Limited (India), Whitehills Interiors Limited, Directors' Institute - World Council Of Directors, Multiple Companies, and Fives Digital.

Who are Prashanth Tm's colleagues at EFC Limited (India)?

Prashanth Tm's colleagues at EFC Limited (India) include Shruti Sahasrabudhe, Zishan Qadri, Shruti Shukla, Sujeet Kharate, and Kajal Khandge.

How can I contact Prashanth Tm?

You can use AeroLeads to view verified contact signals for Prashanth Tm at EFC Limited (India), including work email, phone, and LinkedIn data when available.

What schools did Prashanth Tm attend?

Prashanth Tm holds Certified Independent Director And Esg Expert, Business Administration And Management, General from Directors' Institute - World Council Of Directors.

What skills is Prashanth Tm known for?

Prashanth Tm is listed with skills including Bpo, Crm, Team Management, Vendor Management, Management, Service Delivery, Leadership, and Outsourcing.

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