Vice President Projects & Infrastructure
CurrentHeading projects & infrastructure
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@prithvisolutions.com
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Prashanth Tm is listed as (Certified Independent Director and ESG expert) Senior leader in BPM/IT services industry, with experience in Business operations, Real estate, Admin. Infrastructure, Projects and Procurement at Whitehills Interiors Limited, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at prithvisolutions.com and a matched LinkedIn profile for Prashanth Tm.
Prashanth Tm previously worked as Vice President Projects & Infrastructure at Whitehills Interiors Limited and Education sabbatical at Directors' Institute - World Council Of Directors. Prashanth Tm holds Certified Independent Director And Esg Expert, Business Administration And Management, General from Directors' Institute - World Council Of Directors.
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AeroLeads found 1 current-domain work email signal for Prashanth Tm. Compare company email patterns before reaching out.
An astute and result-oriented leader with exceptional leadership, process management and team management skills over 2.7 decades of rich experience in the field of Service Industry with proven expertise in BPO Operations Management, Customer service , Customer experience, Customer delight, Customer success, Technical support. In the International space I have handled Title insurance, US Mortgage services, Property appraisal services, flood services, Credit services, Default services, Property maintenance & field services and Team Management, vendor management, procurement and project management.BPO Operations Management ~ Call Center Operations Management ~ Vendor Management -Process Management ~ P&L Ownership/Management ~ Business Development ~ Transition Management ~ Team / People Management ~ Business Solutions ~ Strategic Planning ~ Executive Leadership ~ Quality Assurance ~ Client / Customer Relationship Management ~ Training &Mentoring ~ Performance Management & Improvement ~ Issue Handling & Resolution ~ Resource Management & Planning ~ ~ Excellent Communication SkillsRich experience in handling Telecom, BFSI, Travel & Hospitality, Retail, Automobile, ecommerce, Healthcare, US Real estate and Mortgage business verticals across domestic and international businesses...• Excellent blend of working in Multinational organizations with set processes and procedure, & Start up Projects with scope for setting processes and procedures. Inter Personal Traits: -• Releasing Potential:• Setting Direction: • Seizing opportunities: Drive business growth, Deliver results, Maximize Profitability.• Working Together: Build relationships, collaborate and share value difference, carry team together.• Improve Standards: . • Define Strategies: • Strong analytical skills with ability to solve problem with win – win negotiation approach. • Dynamic and multifunctional personality.• Exposure in crises management and delivering in stringent time lines• Ability to work in multi-location & multi team environment.• Customer & Employee Centricity• Accessible & Approachable.Specialties: Rich experience in setting up new centers,(In total have setup over 30 locations with over 20000+ seats), Telecommunications ,Front end, Back end, Retail & Public Office ,Customers acquisitions, retention, Collections, WFM, Training & Quality, HR, Admin. BPO ,Transition, Project, Operations, Handling P&L, Client Management, Inbound, Outbound, Non Voice &, Quality Assurance, Client satisfaction
Listed skills include Bpo, Crm, Team Management, Vendor Management, and 42 others.
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A career timeline built from the work history available for this profile.
India
Heading projects & infrastructure
India
Providing project management consultancy to various large office and residential project in the interiors and space expansion projects PAN India
Mumbai, Maharashtra, India
Country Head Domestic BPO business
Bangalore
Built the BPO vertical from ground zero to 11 locations with 2000+ employees in just 4 months
Bengaluru, Karnataka, India
Transitioned business from various First American Corporation companies to the captive centers in India (Voice & Non-Voice operations)Title Insurance, Flood services, Field services, Tax services, Credit services, Title search operations, Back plant operations, Go forward plant operations, Property valuations, Property Appraisal services, Default.
International Inbound technical Support Call Center for Gateway computers4 Teams consisting of 1 Team Leader,1 Tech Lead and 25 Help Desk Engineers in each team, Total 600 Techs for Gateway computers.
Bangalore
DELL International Services, A Division of DELL Computers Inc, USInternational Inbound technical Support Call Center for DELL Computers5 Teams consisting of 1 Team Leader, 1 Tech Support Specialist and 20 Tech Support Engineers in each team. Managed the operations of inbound tech-support voice support for DELL computers. Handled a team of 100+employees.
Bangalore
As Manager - Marketing and Customer Support (Jul 1999 to Jan 2001): Successfully managed a team of 1 Assistant. Manager and 20 Customer support executivesAs Assistant Manager - Marketing (Jun 1998 to Jun 1999): Successfully managed a team of 12 Customer support executives As Senior Marketing Executive (Jun 1997 to Jun 1998):
Activities and Societies: Certified by MCA and SEBI Undergoing certification for Independent director and ESG expert from Director’s.
Activities and Societies: Debate, Group discussion, Orrator
Diploma in Computer Science Engineering
Quick answers generated from the profile data available on this page.
Prashanth Tm works for Whitehills Interiors Limited.
Prashanth Tm is listed as (Certified Independent Director and ESG expert) Senior leader in BPM/IT services industry, with experience in Business operations, Real estate, Admin. Infrastructure, Projects and Procurement at Whitehills Interiors Limited.
AeroLeads has found 1 work email signal at @prithvisolutions.com for Prashanth Tm at Whitehills Interiors Limited.
Prashanth Tm is based in Bengaluru, Karnataka, India while working with Whitehills Interiors Limited.
Prashanth Tm has worked for Whitehills Interiors Limited, Directors' Institute - World Council Of Directors, Multiple Companies, Fives Digital, and Ebixcash Global Services.
You can use AeroLeads to view verified contact signals for Prashanth Tm at Whitehills Interiors Limited, including work email, phone, and LinkedIn data when available.
Prashanth Tm holds Certified Independent Director And Esg Expert, Business Administration And Management, General from Directors' Institute - World Council Of Directors.
Prashanth Tm is listed with skills including Bpo, Crm, Team Management, Vendor Management, Management, Service Delivery, Leadership, and Outsourcing.
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