Tiffany S. Email & Phone Number

Henderson, Nv, Us

Lead the design and development of interactive e-learning modules using Articulate 360, focusing on learner engagement and retention.- Collaborate with subject matter experts to create custom learning solutions aligned with business objectives.- Utilize instructional design principles to develop high-quality courses that cater to various learning styles.- Manage the end-to-end development process, including needs analysis, storyboard creation, content development, and review cycles.- Oversee the implementation of courses on the LMS and track learner performance and feedback to make iterative improvements.- Mentor junior instructional designers and provide guidance on the effective use of e-learning tools and techniques.- Delivered 15 successful projects, resulting in a 95% increase in learner satisfaction and knowledge retention.- Improved user experience and achieved 100% completion rates across all departments company wide.

Boise, Idaho, United States

Organized in person and online upskilling workshops and trainings monthly for faculty and staff. Evaluated learning analytics to plan in-services and professional development based on individual and organizational development needs. Advanced content effectiveness by transforming existing power points into eLearning formats. Designed reference guides, quizzes, and other course materials to meet learning objectives. Developed and deployed e-learning solutions using Articulate 360, including custom quizzes, simulations, and video-based training. Worked closely with stakeholders to gather requirements, identify learning gaps, and propose suitable e-learning interventions. Conducted usability testing to ensure optimal learner experience and course accessibility. Designed course templates and style guides for consistent branding and learner interface across all e-learning modules. Led initiatives to integrate gamification and social learning into e-learning platforms and enhancing engagement.

Acted as the primary point of contact for a caseload of 150+ members to discuss health, wellness, and impact on their overall well-being. Cultivated and maintained relationships with members, families, providers, Blue Cross of Idaho (BCI) staff and other organizations. Provided analysis and feedback on socio- economic issues that affect member health to develop health/social management plans and goals Determined need for special assessment activities for complex cases, effectively handling care plans

Boise, Idaho

Served as subject matter expert on all agency compliance efforts while also acting as liaison between patients, family members, and medical facilities. Responsible for patient needs analysis and advisement, clinical reporting, and finance matter resolution to ensure a culture of quality and excellence. Maintained comprehensive working knowledge of community partner resources and referrals.

Meridian, Idaho

Meridian, Idaho

Boise, Idaho

Temporary Work Position

Nampa, Idaho

Boise State University Health Services

Bachelor Of Science (B.S.), Sociology

Master Of Science - Ms, Higher Education With Specialization In Online Learning & Teaching And Emphasis In Psychology, 3.86

Activities and Societies: KU Student Military Association KU DREAM KU Psychology ClubHigher Education with Specialization in Online.