Teofilo Dizon Email & Phone Number

Calgary, Alberta, Canada

• Network consultation for wireless networks focused on supporting autonomous mine sites.• Design, commission and test of various wireless network deployments ranging from PTP, PtMP, Wi-Fi and private LTE solutions.• On-site validation of network components and failover testing to ensure redundancy and stability of the design.• Work directly with Mine Ops teams to troubleshoot and resolve issues pertaining to the OT network ranging from core infrastructure, communications towers, to in-vehicle equipment and in-pit wireless equipment.• Work directly with multiple mine wireless radio vendors including Cisco, Rajant, 3DP and AVI• RF planning for both autonomous haulage and autonomous drilling requirements.• Train FTP internal and client teams on mine wireless solutions including use of FTP IMS for holistic monitoring • Documentation of work including but not limited to training courses, troubleshooting, commissioning, and configuration guides, network overviews, high and low Level designs plus statistical analysis. • Design and build of lab environments in the office for commissioning and troubleshooting work with vendors• Setup and configurations of IT networks using Fortinet and Cisco Meraki solutions• Travel to various mines and clients for various tasks such as site survey, drive validation work, commissioning, and training

Calgary, Alberta, Canada

• Onsite network support for wireless access networks supporting both staffed and autonomous mine sites.• Work directly with AHS teams to troubleshoot and resolve issues pertaining to in-vehicle equipment and in-pit wireless equipment.• WiFi RF planning for in-pit design.• Asssist technical teams redeploy trailers supporting the wireless network.

Calgary, Alberta, Canada

• Technical Lead for agile projects focused on automation of network service provisioning.• Collabated with multiple vendors and Shaw teams on orchestration using vendor specific device/network element management systems.

Calgary, Canada Area

• Worked directly with Nokia and Cable Labs for Shaw's first 5G trial.• Design on Small Cell technologies for Freedom LTE networks.• Collaborating with other Shaw groups to develop a proper End-To-End solution for Small Cell deployment.• Focus on Access Points, Wireless LAN Controllers and Cloud based WiFi solutions.• Provide training on network devices associated to Shaw's WiFi deployment.• Build relations with regional personnel and vendors alike to help design and optimize the WiFi architecture and configurations.• Work with Engineering and Operations groups to ensure the stability of the WiFi network.

Calgary, Canada Area

• Troubleshoot and maintain network devices for Service Provider WiFi which include Access Points, Wireless LAN Controllers, Intelligent Service Gateways and Network Management Systems.• Provide training on network devices used for WiFi based on Broadhop and CISCO solutions.• Build relations with regional personnel and vendors alike to help optimize the WiFi architecture and configurations.• Work with a team of engineers focused on proactively resolving network issues from design flaws to the upgrade and replacement of network components.

• Lead Operations Engineer to learn and train staff on voice over HSPA+ for maintenance and operations on Shaw’s wireless UMTS network.• Part of a Wireless Engineering Operations team focused on learning the entire UMTS network being developed and working closely with the vendor and build/design engineers.• Participated in vendor trials for a wireless Call Trace program which included creating wireless voice and data calls on the Shaw lab network.• Communication liaison between several engineering groups for the wireless project.• Worked with several engineering departments to connect multiple lab networks together through Cisco Routers and MPLS networks.• Worked with the UMTS CS Core engineering group on circuit design for wireless voice in the Shaw Lab.• Developed a Cable Labs MGCP protocol course for basic knowledge on how it is used in the Shaw network. • Developed a Cable Modem MTA course and technical document to support troubleshooting and debugging of voice issues over CMTS and/or HFC networks.• Developed and trained staff on Number Portability and all network elements required including SOA, LSMS, NPDB Systems and NPAC.• Maintenance, Administration and Monitoring of various telecommunication network elements including Soft Switches, Media Gateways, SCP, SBC and STP.• Knowledge of Call Trace programs such as Accanto TAMS, Empirix Hammer and Wireshark. • Last line of troubleshooting network and customer issues including overnight and weekend On-Call. • In-House and Vendor training on various network elements of the telecommunications network.

• Incident management and first line of troubleshooting for network and RF issues involving CMTS devices.• Work closely with the Shaw NOC for transport issues involving Cisco Routers, Switches and MPLS.• Work closely with Regional Operations Centers and head-end technicians to help assist in troubleshooting of RF signaling issues on RF combiners, HFC node and amplifiers throughout the cable plant.• Developed various documents on troubleshooting steps to be taken on various CMTS devices. • Overnight maintenance and upgrades of CMTS routers and cable modems.• Monitoring of the CMTS network through HP OpenView

• Technical assistance to customers over the phone to help resolve common issues with TV, internet and phone services.• Work closely with the local Regional Operation Center to ensure customer experience issues are known and resolved as quickly as possible.

Diploma, Networking And Internet Support Specialist

Computer Engineering Technologies

Electronics Engineering Technologies