T'Nora D. Email & Phone Number

Fredericksburg, VA, US

Perceptyx has been redefining the employee insights industry, delivering enterprise-level employee listening and people analytics to more than 600 clients, including nearly a third of the Fortune 100. With an unrivaled technology platform and a tailor-made, flexible approach, the Perceptyx platform makes it easy for managers, HR executives and business.

Remote

• Peer Agile coach for Scrum Masters across 3 geographic locations.
• Transformed strategic visions into actionable roadmaps and successfully delivered products to customers.
• Championed efficiency enhancements in software upgrades and deliveries, resulting in streamlined processes and improved project outcomes.

• Led CGI STEM Girls Who Code 2021 Cohort. Received APPALAUD award and recognized in the corporate newsletter for this initiative.
• Member of the Black Member Alliance Mentoring and Networking Team
• Member of the CGI Women's Forum Mentoring Team
• Active participant in CGIs corporate responsibility initiatives including coordinating disaster relief and hunger relief programs in partnership with local food bank

Fairfax, VA (Remotely)

• Spearheaded Agile teams to successfully deliver software solutions within specified timelines and budget constraints, ensuring alignment with project objectives and client expectations.
• Played a pivotal role in identifying and implementing product improvements, validating business, functional, and technical requirements to enhance software quality and user satisfaction.

Fairfax, VA (Remotely)

• Led agile teams, overseeing the delivery of new and customized functionality, and actively contributing to strategic execution and performance measurement against organizational goals.
• Recognized for transforming team dynamics and performance as a Change Manager, achieving a notable increase in efficiency through strategic interventions and team development initiatives
• Strategized with team to improve client upgrades and deliveries

Fairfax, VA (Remotely)

• Facilitated a Change Management approach to ensure the success of software delivery
• Project-managed each development project and successfully achieved objectives on time and within budget

Fairfax, Virginia

• Analyzed user requirements, procedures, and problems to create or improve system software
• Tracked and researched solutions to system problems, answer client questions and provide consulting

Norfolk, Virginia

• Created and led university-wide presentations on new systems, programs, and updates
• Developed strategic ideas to make the career management center more accessible and interesting
• Consulted with departmental leadership to suggest programs to meet student needs
• Created on-demand university wide training and tutorials through Camtasia
• Resident expert in Second Life virtual/3D world for appointments

Norfolk, Virginia

• Used oral and written communications skills to explain solutions and problems to both technical and non-technical end-users.
• Maintained daily attendance, issue and risk logs
• Coordinated accurate inventory reporting and adjustments
• Helped students with basic hardware and software issues and installations
• Assisted ODU employees with questions, concerns and assigned appropriate System Administrators.

Norfolk, Virginia Area

• Coordinated career fairs and other networking solutions such as social media
• Presented university wide and departmental presentations on new programs and resources
• Offered advice and provided links to resources for career and academia related topics
• Coordinated promotions and marketing for the peer education department

Hampton, Virginia

• Coordinated accurate audits of daily transactions using the CBS desktop database
• Maintained accurate account information using applications such as Fireserve CBS, Nautilus, and Desktop teller
• Greeted customers, efficiently facilitated business, and responded accurately to inquires

Norfolk, Virginia

• Coordinated accurate inventory and adjustments of daily transactions using the Back Office Inventory system
• Maintained accurate records of purchase orders, back ordered items and items received
• Greeted customers, efficiently facilitated shipping and receiving, and responded accurately to retail inquires

Shaw Air Force Base, SC

• Maintained and contributed to patient care by organizing and maintaining patients’ medical records and health information.
• Updated and reviewed medical records by reviewing information, notifying health care providers of record deficiencies, and tracking outstanding records.
• Maintained patient confidence and protects hospital operations by keeping information confidential and complying with privacy policies and regulations.

Hampton, Virginia

• Coordinated accurate audits of daily transactions using the ProVenue database
• Record seller and membership promoter for three quarters
• Greeted centers visitors, efficiently facilitated sales, and responded to inquires about the centers exhibits

Masters, Information Technology

Certificate In Women'S Entrepreneurship

Graduate Certificate In Information Technology, Healthcare Systems

Graduate Certificate In Information Technology, Decision Support Systems

Bachelor Of Science In Business Administration, Business Information Systems Technology, Minor International Business

Activities and Societies: • Alpha Kappa Alpha Sorority Incorporated • Career Management Center Peer Mentor • Females Inspired by Reaching.

Education record

Activities and Societies: • Alpha Kappa Alpha Sorority Incorporated • Students Transitioning into Engineering Program • Virginia Tech.