Security And Technical Operations Specialist
CurrentAs the Security & Technical Operations Specialist at RUSH, I play a crucial role in safeguarding our digital infrastructure and ensuring operational excellence. My responsibilities span cyber security, incident response, and technical operations in our dynamic, hybrid environment.Key Responsibilities and Achievements:Security Monitoring and Incident Response: Utilise advanced security information and event management (SIEM) systems and endpoint detection and response (EDR) tools to proactively detect and respond to potential threats, providing 24/7 tier-one incident response.Vulnerability Management: Conduct daily system inspections to identify and resolve vulnerabilities, ensuring the seamless operation of our IT infrastructure.Compliance and Certification: Played a pivotal role in RUSH attaining ISO 27001:2022 certification, overseeing daily PCI-DSS compliance requirements and contributing to audit preparation.Device and Infrastructure Management: Manage device security through mobile device management (MDM) solutions, overseeing our hybrid cloud environment and multi-platform systems.Security Awareness and Training: Lead onboarding and ongoing security awareness training for staff, fostering a security-conscious culture throughout the organisation.Policy Development: Collaborate on developing and implementing new security policies aligned with ISO 27001 standards.Technical Support: Provide secondary IT support using industry-standard service management tools, effectively communicating technical issues to diverse audiences.I approach security challenges with a holistic, business-oriented perspective, leveraging my technical expertise and industry-recognised certifications. Committed to continuous learning, I'm currently pursuing advanced certifications to further enhance my ability to protect and optimise RUSH's digital assets.
