Todd Alexander Email & Phone Number

California, United States

San Francisco, Ca, Us

Revenue Contract Management: - Document existing processes and propose solutions to improve the commercial contracting process. - Deploy internal SLAs to ensure our Sellers know what to expect from the Legal Team.- Create reports to support end-of-year reporting and FY planning.- Drive CLM improvements for the Commercial Team through representation on internal steering committees.Knowledge Management:- Curate and deploy the department intranet sites.- Deploy external web content supporting Fastly’s Trust organization.Vendor Management:- Work through complex internal processes to pay vendors for services.- Negotiate renewals for software used by the Legal Team.- Manage eBilling processes (vendor onboarding, matter management, invoice payments, etc.)Department Initiative Management:- Manage Practice Area initiatives (from planning to execution)Metrics/Reporting: - Create/manage Salesforce reporting and dashboards for the Legal Team.- Leverage business intelligence software (i.e. Looker) to generate custom reports/dashboards. Special Projects:- DPA Automation. Develop an automated way to receive updated DPAs from vendors and customers.- eDiscovery. Manage and administer Fastly's eDiscovery solution (ONNA).- Diligent. Automate the collection of questionnaires received by Fastly's Board of Directors & Officers.

San Francisco, California, Us

Commercial Support. Develop and publish contract playbooks to improve how the Legal team negotiates contracts. Reduce frequent escalations by providing fallbacks, alternative language, and discussion points. Publish playbooks on an internal wiki for improved collaboration, blogging capabilities to propose changes to standard language and share negotiation tips and best practices. RFP/Vendor Questionnaire Process. Create, publish and train users how to access an RFP question/answer database to drive self-help behaviors and reduce the number of questions being answered by the legal department.NDA Approval Metrics. Reduced internal NDA approval cycles by 82%, and external cycle times by 35% by implementing process improvements and getting to revenue-generating opportunities more quickly.Legal Ticketing System. Implemented ticketing system for incoming requests (ServiceNow). Leveraged metrics to continually optimize how Legal provides support to internal clients.Legal Matter Management. Build and implement a solution to capture legal matters (e.g. disputes & litigation, ethics & compliance, and labor & employment). Build the solution to automatically capture key metrics and ability to export data into reporting tools (Snowflake/Tableau).Legal Task Management. Implement solutions leveraging Jira, Trello, SmartSheet to capture day-to-day task management.NDA Workflow Automation. Design and implement an automated end-to-end Non-Disclosure workflow solution (Thinksmart Platform). Additional Workflows: Employee onboarding, employee off-boarding, product legal checklists, and more!Website Development/Management. Develop and maintain intranet websites.Always identifying opportunities for innovation and process improvement!Mentor Coach for internal employees.

San Jose, Ca, Us

eBay Inc. owned both eBay and PayPal. In July, 2015, these companies were separated and I continued my tenure with PayPal.

San Jose, Ca, Us

Work cross-functionally with members at all levels throughout the Legal department as well as members of IT, Finance and others in order to effectively drive projects through implementation.Manage department technology initiatives including legal spend/matter management, document management, contracts management, eDiscovery, RIM and KM in order to streamline legal operations and automate processes.Evaluate and monitor the Legal technology project portfolio to ensure the products we’re using are best-in-class and best for the company.Partner with IT to implement legal systems, upgrades, enhancements, patches, etc. as needed to support the goals of the department.System owner for all applications/systems owned by Legal Operations (e.g., DMS, CMS and many others).Identify opportunities to leverage technology solutions to resolve business issues. Develop and support numerous Sharepoint, Drupal and HTML sites (content creation, updates, etc.) to ensure users within PayPal are able to get to the legal resources they need.

San Jose, Ca, Us

Managed operations for a large, global legal department, including the design, development, and delivery of various programs and processes like video collaboration, electronic document storage (scan solution), and e-Billing.Led the establishment of a formalized legal file room function including the documentation of current and ‘to be’ operations process, evaluation of electronic document storage (scan) solutions that led to an online repository with searchable PDF files, management of the recruitment, hiring, and staffing of file room workers, as well as the implementation of the labeling and logistical system for files.Partnered with a global legal team to gather and define business operations needs and translate into requirements easily understood by the IT development teams.Partnered with legal representatives and stakeholders to identify and alleviate gaps in legal technology solutions.Managed relationships with third-party vendor, facilitated the onboarding of new law firms into e-billing applications, create new matters, manage timekeepers, etc.Installed and set up wireless networks, on demand; andProvided responsive and as needed support for online legal applications like a virtual approval process tool, board participation tracking, document management system, etc.

Us

Created, edited, and formatted documents and presentations that included graphics and audio video clips, using state of the art software; Partnered with attorneys to data enter SEC filings; Created and edited contract templates to support firm-wide standards; Trained users on document management software; Chairman, Morale Committee and Member, Technical Support Team.

Education record

Certified Professional Co-Active Coach (Cpcc, Acc)