Toby Hamm Email & Phone Number

Managed day-today restaurant operations and financial management resulting in a 200% increase in profitability. Led and trained a team of 22 team members which included downstairs lobby bar staff.Implemented labor cost controls and improved scheduling practices resulting in a reduction in labor cost.Led monthly inventory counts and managed vendor orders.Maintained restaurant cleanliness to ensure a safe and pleasant dining experience.

Dallas-Fort Worth Metroplex

Springhill Suites - Roof Top Restaurant - Managed day-today restaurant operations and financial management resulting in a 300% increase in profitability. Led and trained a team of 22 team members which included downstairs lobby bar staff.Implemented labor cost controls and improved scheduling practices resulting in a reduction in labor cost.Led monthly inventory counts and managed vendor orders.Maintained restaurant cleanliness to ensure a safe and pleasant dining experience.

Dallas-Fort Worth Metroplex

Supervised a team of 40 to provide the best-in-class customer service.Coached the associates to drive positive engagement.Ensured all guests were assisted in a timely mannerLed weekly meetings to ensure all team members were aware of up coming events and of any new procedures.

Dallas-Fort Worth Metroplex

Supervised a team of 25 to provide the best-in-class customer service.Coached the associates to drive positive engagement.Ensured all guests were assisted in a timely manner.Led daily shift meetings to update team members on any changes.Led monthly inventory counts and managed vendor orders.

United States

Managed a band and crew of 12 members.Booked all press conferences, hotels, travel, hospitality, and many other activities.Weekly reviewed all tour budges to ensure no overspending.Comminuted with all venues and sponsors. Managed and ordered all merchandise for 200 shows a year.