Toby Scott Email & Phone Number

Riverview, FL, US

Clearwater, Florida, United States

Diagnose and correct common software, hardware or connectivity problems onsite for over 100 employees and 20 fully remote workers.Create and update equipment inventory list using MS Excel.Create Dashboard of equipment warranty expiration using MS PowerBI Create and update IT knowledge database using JiraInstall software as needed per approved software list.

Tampa, Florida, United States

Cities I have worked in. (Lakeland, Tampa, Savannah, Jacksonville, Bradenton)POS Refresh- 100% completion of 24 POS system from old equipment to NCR Cash Drawer part #2171-2001-9090, NCR Display - 5977, NCR 7169-7011-9001 Thermal printer and ELO E305044Successfully use hand tools such as Phillips screwdriver tips 1,2,3,M3 and M4 Hex key (Allen) wrench.

Tampa, Florida, United States

Provide phone presence for incoming vendor requests and queries.Addresses and resolves basic incidents and requests, logs all issues, requests, and engages other resources or appropriate supervisory personnel to resolve issues that are beyond the scope of their ability or responsibility.Source, Image and Ship hardware devices in response to break/fix.

Mulberry, Florida, United States

Solution-oriented, highly analytical, and resourceful help desk professional with 6 years of technical troubleshooting, end-user service and network monitoring experience. Proven ability to provide creative and effective issue resolution through the application of highly developed problem-solving skills. Currently studying LPI Linux Essentials, CompTIA.