Todd Benson Email & Phone Number

Chicago, Illinois, Us

Responsible and accountable for the development of highly complex regional and global IFS solutions for prospective clients that must be risk adjusted, operationally viable, and meet minimum revenue targets for the firm. Success is achieved by developing differentiated, scalable and sustainable service delivery models. Additionally, I am personally accountable for hiring, onboarding, managing, mentoring and coaching 20 direct reports, who function in a similar IFS solution development capacity in North America, South America and the greater European region.Summary of accountabilities: • Developed and implemented a Solution Academy that accelerates learning curves and teaches the entire IFS solutioning life cycle to my solutioning team that has led to winning solutions.• Serve as the primary instructor and act as the Executive Sponsor for learning and development of my global solutioning team.• Responsible for leading global IFS solutions in the Americas, greater Europe and Asia Pacific regions, that feature self-performed hard services and subcontracted technical and soft services.• Considered a subject matter expert in all IFS workstreams, including Facility Maintenance, Lease Administration, Occupancy Planning, Transaction Management, and Project Management services.• Experience solutioning IFS delivery models in multiple industries including Healthcare, Banking, Insurance, Data Centers, Manufacturing, Government, Technology, and Life Sciences.• Proven success in upselling additional scope to existing accounts that introduces innovation, best practices, technology enhancements and newly developed IFS delivery capabilities.• Continually develop and implement repeatable solutioning tools that standardize processes, decrease inefficiencies, increase accuracy, reinforce accountabilities that ultimately lead to quicker solutions.• Annually recognized by JLL as a top performer in generating IFS sales opportunities and revenue.

Chicago, Illinois, Us

Chicago, Illinois, Us

Dallas, Tx, Us

Responsibilities include the following:Providing senior leadership to Portfolio Services operations across the Americas region;Setting the Operational Excellence strategy for Portfolio Services in the Americas and aligned with the Global Agenda and objectives and implementing this strategy across the service delivery teams;Determining and implementing Portfolio Services operational plans based on the scope of work and resource levels that are established contractually for each individual client/account;Providing on-going service delivery, performance standards, productivity, quality and customer-service satisfaction levels;Managing a program of quality assurance for the Portfolio Services business in the Americas, including setting quality standards and policy, service performance management models, and quality audit programs in line with corporate policies.

New York, Ny, Us

Specific activities include:GLOBAL REAL ESTATE AND FACILITIES TRANSFORMATION: Assess current real estate operating models to identify opportunities for short and long-term improvement in optimizing the delivery of real estate services and development of future state business plans to increase efficiencies and decrease spend. OUTSOURCING OF SHARED SERVICES: Analyze less mature real estate operations where real estate activities are self-performed and/or out-tasked and recommend appropriate third party service providers for delivering corporate real estate shared services at a cost effective level. Outsourced functions include facility management, transactions, lease administration, space planning and project management activities. ASSET MANAGEMENT OPTIMIZATION: Evaluate current practices used for managing the portfolio footprint and recommend solutions that include metrics, industry benchmarks and property valuation for reporting purposes. Advise on acquisitions of new properties, consolidations of existing properties and dispositions of underutilized assets, including underwriting and valuing sale / leaseback candidates. BUSINESS PROCESS ASSESSMENT: Analyze as-is situations within operations to identify gaps, risk, waste, manual activities and redundancy while developing to-be recommendations that incorporate best practices, technology, process improvements, industry benchmarks and metrics. CORPORATE GOVERNANCE: Develop and implement comprehensive governance platforms that are used to manage relationships and contract compliance utilizing KPIs and CPIs.

Chicago, Il, Us

Responsible for the every day activities of the real estate portfolio, including acquisitions, dispositions, asset management and leasing of owned assets. Relied upon to work with internal business units and external service providers to ensure that compliance and reporting components are met from a regulatory perspective. Act as the real estate contact to finance, treasury, tax, accounting, external affairs, regulatory, legal and environmental.Asset Management - Responsible for budgeting and forecasting real estate operating expenses in addition to reconciling and auditing payments for owned and occupied properties. Personally accountable for creating a land utilization strategy and standardizing leasing procedures to optimize revenue and mitigate risk for a portfolio of 1,500 leases that the company has with third party users of owned land assets. Act as a point of contact for third party lease administration and property management service providers. Acquisitions – Responsible for site selection and acquisition activities of new properties including office, industrial, service center and land assets. Recommend service providers for proper representation, manage the RFP process and negotiate the terms and conditions associated with the transaction process. Dispositions – Responsible for negotiating termination of leases with landlords, assist in the environmental exit assessment and coordinate building restoration activities with property and facility managers for lease compliance purposes. Make recommendations for hiring appropriate service providers to facilitate the sale and sublease processes of once occupied assets and negotiate the terms and conditions of the representation agreement.

Developed, implemented and managed a real estate investment and asset management operating division. Advised and consulted with decision makers regarding all real estate decisions relative to already owned assets and generated delivery standards, benchmarks and performance metrics decisions and future investment opportunities. MARKET RESEARCH –Gathered market intelligence from a variety of trusted sources and established a monthly and quarterly review process in order to monitor changes in the marketplace that would positively and negatively impact the leases of owned properties. DEAL MODELING / DEAL UNDERWRITING – Responsible for modeling present and future cash flows to determine if investment return objectives are being met. A thorough understanding of Argus, Excel and projecting realistic market assumptions and trends was paramount to the long-term performance of the investment. Asset MANAGEMENT – Direct oversight of day-to-day activities of he performance of owned assets located throughout the United States. Responsible for achieving optimal performance of already owned assets while utilizing current market intelligence and trends. Coordinated refinances with lenders, negotiated lease renewals and mitigated loses for underperforming assets through planned dispositions. LEASE ADMINISTRATION –Responsible for creating and maintaining lease abstracts for all owned properties in order to accurately manage, track and report lease obligations of the existing tenant base, including rent, taxes, property insurance, lease expirations and renewal options. ACQUISITIONS - Accountable for all aspects of acquiring of core investment properties on a local, regional and national level. A complete understanding of the specific asset type, geographic location, market influences and financing alternatives is critical throughout the process in order to accurately quantify and qualify opportunities. Rely on market trends and data to support decision-making.

* Development of Cost Saving Initiatives Negotiate contracts with service providers to reduce operating expenses Scrutinize relocation alternatives that can positively impact property tax obligationsAnalyze buy versus lease scenarios from a risk and financial perspective* Real Estate Advisory Services Advise and consult clients on a non-transaction level to ensure that the real estate continually aligns with ongoing business initiatives, including; Property appraisalsCode and zoning complianceContinuous assessment of operational efficiencies* Leasing and Management of Institutional and Corporate Owned Real EstateManaged and led brokerage teams that exclusively leased and managed large institutional and REIT owned assets and portfolios Prepare monthly, quarterly and annual operating budgets relative to the assets for internal and external reporting purposesInteract with and manage multiple trade groups to ensure efficient and properly run assets

Dallas, Tx, Us

* Tenant and Buyer Representation of Commercial Real Estate Strategically and ethically represent the fiduciary interests of buyers, sellers, tenants and owners of real estate in the acquisition and / or disposition of assets. A deep and thorough understanding of the following is paramount.Building inventory of existing alternativesApplicable incentives Current market conditions Financing alternativesProbable exit strategies * Strategic Assessment, Planning and Implementing Leverage tenancy situation to renegotiate future lease obligations Continually exhaust local, municipal and state incentives that are available Explore benefits of build to suit versus acquiring existing alternativesSite selection analyses

Dallas, Tx, Us