Todd Chen Email & Phone Number

Tustin

Software Quality Assurance• Start and implement Software Quality Assurance processes for “Space” app and e-commerce website “mophie.com” • Start and implement Test Plans, Test Cases, Test Runs and Milestones for “Space” app and “mophie.com”• Created over 1000 test cases for 14 released versions• Perform firmware testing for space pack for iPhone5/5s, iPhone6/6+, iPad mini, and spacestation for iOS device • Test, document and report defects using XCode, SourceTree, JIRA, Assembla• Document and track test plans, test cases, and setup milestones using Testrails • Plan test schedules or strategies with project scope or delivery dates • Use of Scrum methodology and participation in all phases of the iterative process• Interview, train and manage new testers • Work closely with PDM, PCM and Develop team • Corporate with China Software QA teamKey competencies:• Mobile QA Testing• Website QA Testing• Test Planning• Test Cases• Bug Tracking• Test Automation

Santa Clara, Ca

QA Video Encoding software intern • Participated in all stages of video black box testing • Developed Test Automation Framework using AutoIt 1)Full Test Automation Execution GUI which allow testers to edit, modify, and run automation test cases 2)Full Test Report GUI which allow testers to track currently test progress and coverage • Automate various Video Analysis and Cmdline Scripts and Tools using AutoIt 1)Automated VLC recording (1 stream) and play back up to 12 channels of multicast sources 2)Automated TSReader Professional to capture and analyze live multicast video sources 3)Automated Remote Controller for Dune HD Decoder players using IP protocol via http access • Used Concurrent Versions System for source code control • Developed install package using Nullsoft Scriptable Install System• Key competencies: Bug Tracking, Test Automation

Santa Clara, Ca

Law School IT Helpdesk Department, Tech Support• Provide Tier 1 Tech support by phone, email, walk-in, and online ticket system to students, faculty and staff• Use ticket system to control ticket requests, as well as manage the classification, assignment, tracking, and completion of requests • Identify and resolve hardware and software problem and application conflicts of windows and Mac desktop/laptop• Provide support for Law School Exam include softest Exam software issues, exam devices support during the exams • Provide support for buying new desktop/laptop, installing new system (windows/mac), maintenance, and data backup• Setup Video Conferencing and video taping

Master Of Science (M.S.), Computer Engineering And Sciences – Multimedia

Master Of Science (M.S.), Electrical Engineering