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Todd Cline Email & Phone Number
Call Delivery Analyst
at
OneMain Financial
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Call Delivery Analyst
Location
Newburgh, Indiana, United States
Company size
Who is Todd Cline? Overview
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Quick answer
Todd Cline is listed as Call Delivery Analyst at OneMain Financial, a company with 5156 employees, based in Newburgh, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Todd Cline.
Todd Cline previously worked as Senior Work Force Management Specialist at Onemain Financial and LAN Technician at American General Finance / Springleaf Finance. Todd Cline holds Associates In Informartion Technology, Computer And Information Systems Security/Information Assurance from Indiana Wesleyan University.
Company email context
Email format at OneMain Financial
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OneMain Financial
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Profile bio
About Todd Cline
Seasoned professional with a track record of excellence in optimizing operations, mastering software systems, and delivering seamless customer experiences. My career journey has been marked by a commitment to confronting challenges head-on, leveraging real-time insights for strategic decision-making, and championing compliance intricacies. I take pride in my ability to lead cross-functional teams, resolve technical challenges, and drive cost-effective operations. With a strong background in system management, troubleshooting, and team leadership, I have also honed my skills in web development, e-commerce strategies, and aligning corporate vision.Skills:Optimization EngineeringSoftware ManagementSystem CoordinationLeadership CollaborationStrategic AlignmentReal-time InsightsData-driven Decision MakingCompliance Mastery (FDCPA, TCPA, State Laws, Max Calling)Strategic NavigationCross-functional UnityTroubleshootingVNC, RDP, Terminal ServicesClient Software InstallationTechnical Issue ResolutionMIS ReportingIncentive Program ManagementHelp Desk SupervisionPerformance ReviewsEmployee MotivationWeb Development (HTML, Java)E-commerce StrategyBrand EnhancementI welcome opportunities to connect with like-minded professionals and explore potential collaborations. Please feel free to reach out to me to discuss mutual interests or professional networking opportunities.
Current workplace
Todd Cline's current company
Company context helps verify the profile and gives searchers a useful next step.
Onemain Financial
7 roles · 27 years
Todd Cline work experience
A career timeline built from the work history available for this profile.
Senior Work Force Management Specialist
◆ Assisting WFM manager by meticulously maintaining the WFM software tool, handling system access, agent setup, archiving reports, and purging outdated runs.◆ Proficient in producing monthly and annual staffing predictions for multi-site call centers.◆ Provide exceptional attention to detail while vigilantly monitoring daily activities for both inbound and.
Call Delivery Analyst
◆ Orchestrated the delivery of both incoming and outgoing calls to centrally serviced agents, aligning seamlessly with business objectives. Notably focused on crucial areas such as lending, collection account coverage, and customer service call abandon rates. ◆ Ensured that every call delivery contributed effectively to overarching business goals..
2014 - 2018
~4 yrs
Lan Technician
American General Finance / Springleaf Finance
◆ Resolved trouble tickets, fielded user queries, and troubleshooted PC issues.◆ Deployed expertise in VNC, RDP, and terminal services.◆ Installed client software, swiftly addressing end-user needs.◆ Proactively identified and tackled technical issues.
2013 - 2014
~1 yr
System Administrator / System Admin Supervisor
American General Finance / Springleaf Finance
◆ Resolved trouble tickets, fielded user queries, and troubleshooted PC issues.◆ Led mission-critical troubleshooting calls, software, server, and PC support.◆ Managed Priority 1 issues, documented, escalated, and resolved tickets.◆ Ensured adherence to high service standards, collaborated in teams and autonomously.◆ Orchestrated auto dialer operations.
1999 - 2011
~12 yrs
System Administration Supervisor
American General Finance / Springleaf Finance
◆ Directed a team of 3 MIS reporting reps and 2 help desk support reps.◆ Oversaw departmental reporting of contact center results for upper management and branch offices.◆ Managed incentive program payouts, ensuring precision and consistency.◆ Led help desk team, supervising server backup, network maintenance, and system upgrades for 170 PCs.◆ Conducted.
1999 - 2008
~9 yrs
Website Programmer / Designer
Self-Employed | (Part Time)
◆ Led dynamic web solutions for local businesses and self-employed clients.◆ Created websites using HTML with strategic Java elements.◆ Tailored cost-effective e-commerce strategies for client growth.◆ Prioritized seamless online experiences to enhance brand presence.◆ Driven by passion for resonating digital experiences.◆ Transitioned due to thriving.
2002 - 2005
~3 yrs
Team & coworkers
Colleagues at OneMain Financial
Other employees you can reach at onemainfinancial.com. View company contacts for 5156 employees →
MV
Monica Virzi
Colleague at Onemain Financial
Bloomington, Illinois, United States, United States
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FW
Fae Wirtjes
Colleague at Onemain Financial
Evansville, Indiana, United States, United States
View →
GC
Gladys Ceja
Colleague at Onemain Financial
Hawaiian Gardens, California, United States, United States
View →
TZ
Ted Zirkle
Colleague at Onemain Financial
Edmond, Oklahoma, United States, United States
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LS
Laurrin Sifford
Colleague at Onemain Financial
Evansville, Indiana, United States, United States
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LC
Lindsay Coffey
Colleague at Onemain Financial
Richmond, Kentucky, United States, United States
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OR
Olivia Ramirez
Colleague at Onemain Financial
Orange, California, United States, United States
View →
SP
Stephanie Perz
Colleague at Onemain Financial
Orange, California, United States, United States
View →
MB
Melissa Baez
Colleague at Onemain Financial
Phoenix, Arizona, United States, United States
View →
VU
Vin Underwood
Colleague at Onemain Financial
St Augustine, Florida, United States, United States
View →
Monica Virzi
Colleague at Onemain Financial
Bloomington, Illinois, United States, United States
View →
FW
Fae Wirtjes
Colleague at Onemain Financial
Evansville, Indiana, United States, United States
View →
GC
Gladys Ceja
Colleague at Onemain Financial
Hawaiian Gardens, California, United States, United States
View →
TZ
Ted Zirkle
Colleague at Onemain Financial
Edmond, Oklahoma, United States, United States
View →
LS
Laurrin Sifford
Colleague at Onemain Financial
Evansville, Indiana, United States, United States
View →
LC
Lindsay Coffey
Colleague at Onemain Financial
Richmond, Kentucky, United States, United States
View →
OR
Olivia Ramirez
Colleague at Onemain Financial
Orange, California, United States, United States
View →
SP
Stephanie Perz
Colleague at Onemain Financial
Orange, California, United States, United States
View →
MB
Melissa Baez
Colleague at Onemain Financial
Phoenix, Arizona, United States, United States
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VU
Vin Underwood
Colleague at Onemain Financial
St Augustine, Florida, United States, United States
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1 education record
Todd Cline education
FAQ
Frequently asked questions about Todd Cline
Quick answers generated from the profile data available on this page.
What company does Todd Cline work for?
Todd Cline works for OneMain Financial.
What is Todd Cline's role at OneMain Financial?
Todd Cline is listed as Call Delivery Analyst at OneMain Financial.
Where is Todd Cline based?
Todd Cline is based in Newburgh, Indiana, United States while working with OneMain Financial.
What companies has Todd Cline worked for?
Todd Cline has worked for Onemain Financial, American General Finance / Springleaf Finance, and Self-Employed | (Part Time).
Who are Todd Cline's colleagues at OneMain Financial?
Todd Cline's colleagues at OneMain Financial include Monica Virzi, Fae Wirtjes, Gladys Ceja, Ted Zirkle, and Laurrin Sifford.
How can I contact Todd Cline?
You can use AeroLeads to view verified contact signals for Todd Cline at OneMain Financial, including work email, phone, and LinkedIn data when available.
What schools did Todd Cline attend?
Todd Cline holds Associates In Informartion Technology, Computer And Information Systems Security/Information Assurance from Indiana Wesleyan University.
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