• Conducted Weekly product demonstrations, installations, training and IQOQ service throughout my Region (11-States). • Discovered new customers and new opportunities. • Provided instructions to sales support team for customer quotations. • Ensured customer satisfaction; expedite resolution of customer problems/complaints. • Provided Application and Technical Support.• Made suggestions for product development and evolution. • Developed and maintained strong customer relations through personal visits, phone, and email. • Attended trade shows.

• Managed the sales of goods online via my own Website, Facebook, Google, TikTok, & Instagram. • Ensured high satisfaction for customers and resolved any concerns quickly.• Designed captivating Ads, Contests, and Promotions in either Photo or Video format. • Created target strategies encompassing the demographic, geographic, psychographic, and behavioral categories.

• Managed all existing Distributor and National Accounts in my Region.• Conducted product training for business owners and sales representatives.• Collaborated with distributors to establish and execute a sales goal for their business.• Forecasted annual, quarterly, and monthly sales goals for my Region.• Assisted sales representatives in the proper selection of products for their customer’s applications.• Educated distributor and national account representatives with presentations of strategies, seminars and regular meetings.• Represented OHAUS at select trade shows.• Managed CRM/SAP entry.

• Managed all existing accounts, dealers, and customers within my geographical area. • Top 10 in Sales out of 100 Territory Sales Mangers for the Country 5-times.• Negotiated incentive programs.• Conducted product training for business owners and retail sales associates.• Developed sales forecasts for territory.• Organized, researched, analyzed, and prepared detailed claim reports.• Developed the business by wisely expanding the distribution, and seeking out new opportunities within any and all outlets that might be potential Dixie Group dealers. This includes, but is not limited to retailers, designers, interior design firms, furniture stores, builders, contractors, specialty manufactures, and other appropriate outlets for the carpets and rugs.

Project Manager for commission-based flooring projects; managing client’s new floor coverings for both residential and / or commercial properties from start to finish.• Closed sales on hard to win residential & commercial bids, otherwise, not obtainable before. • Coordinated flooring projects with installers, interior designers, architects, builders, general contractors, and realtors.Administrative / Leadership: Order flooring materials and schedule shipments to the store, warehouse, and / or client's property. Assist President of the company with business matters while learning ownership of a business.• Maintained and update pricing and adjust margins for the company.• Created business and sales templates to be used by sales team.• Marketed company through various websites to attract clientele.• Trained oncoming sales professionals. • Maintained electronic and hard copy file system.