Support customer complaints with expedient problem resolution and failure analysis (8D, Corrective and Preventative Action) .Coordinated with Project Management to develop contractual language, and quality control plans for high level military, and nuclear power programs. Support military, nuclear power products and NPD as Quality Engineer responsible for customer interaction, deliverables management, management of source inspector at suppliers.Perform internal ISO 9001:2008 and 2015 internal audits and support external customer and agency audits of the QA system.Perform data analysis to provide performance monitoring for monthly business and quality metrics.Manage and perform onsite supplier inspections to meet mechanical and NDT requirements of government contracts.Supported inspection department with mechanical inspection (CMM and hard gaging) and coordinated outside supplier performing NDT inspection services. Organized certification training for departmental employees requiring IPC 620 certification.Management of supplier base used in government and military contracts.

New product design review Coordinated inspection fixture production for Prototype, PPAP, and First Article partsCoordinated with Assembly Manager to balance assembly lines and to create layouts for new assembliesCreated work instructions for new assembliesTrouble shooting customer issues with new parts and assembliesSupported performance testing of new and existing parts and assembliesPurchased new measurement equipment based on new product design requirementsCoordinated with overseas factories to make product quality process improvements

Quality Assurance Engineer for Well Service in Tulsa, Oklahoma. Managed the Quality Management System, handled customer quality concerns, helped maintain the ISO 9001:2008 certification. Managed supplier quality. Quality Engineer for the Altoona, PA and Odessa, TX Gardner Denver plants. Conducted bi-annual Management Review Meetings.

Quality and process documentation management and supplier auditing.Gauge analysis for validation of current gaging.Designed new product using existing components in Chinese market Shanghai, China and recommended cost savings methods of 30% over imported cost of same components.Shortened lead time for parts reclaiming process by 2 days using vertical integration for Remanufacturing Department