Todd Hampton Email & Phone Number

Memphis Metropolitan Area

Charlotte Metro

Charlotte, North Carolina, United States

Ensure correct pricing and display of merchandise by performing in-depth evaluations. Reduce and control unnecessary spending by maintaining financial controls, including shrink, payroll, and other operating expenses. Eliminate potential losses by conducting interviews of individuals suspected of shoplifting/internal theft and executing effective measures. Resolve customer complaints pertaining to sales/service by delivering operational direction to employees engaged in sales, inventory-taking, and reconciling cash receipts. Provide strategic oversight to regional/local sales managers while rendering expert-level in managing difficult and complicated sales.• Achieved difference maker of the district four times over the course of 12 years.• Recognized as one of the top managers in the district while also successfully overseeing several markets in multiple states, including Texas, NC, SC, Georgia, New York, Michigan, Indiana, Ohio, Pennsylvania, and West Virginia.• Contributed to the delivery of best-in-class service by monitoring sales activities, achieving audit scores, and implementing products/services.

Benton Harbor, Michigan Area

Demonstrated strong professional acumen while dealing with the public. Gathered, maintained, and utilized goods/services to answer a variety of customer queries. Administered an uninterrupted flow of all processes by overseeing a diverse range of functions, such as purchasing, budgeting, accounting, and personnel work. Obtained merchandise based on customer needs. Engaged with vendors, established strong relationships, and procured merchandise at below-market rates.Attained high satisfaction levels of customers by meeting their needs at all times while ensuring complete compliance with company policies.

Benton Harbor, Michigan Area

Ensured high levels of accuracy and precision while computing sales prices and total purchases as well as processing cash/credit payments. Interacted with customers and advised on merchandise selection.• Sold furniture in line with customer requirements by determining their financial service needs and preparing proposals.Additional experience as Sales Associate, Warehouse at Leath Furniture.