Todd Himes
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Todd Himes Email & Phone Number

Director Call Center | Workforce Management | Customer Experience | Strategic Thinker | People Leader at Step Up For Students
Location: Rochester, New York, United States 8 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Director Call Center | Workforce Management | Customer Experience | Strategic Thinker | People Leader
Location
Rochester, New York, United States
Company size

Who is Todd Himes? Overview

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Quick answer

Todd Himes is listed as Director Call Center | Workforce Management | Customer Experience | Strategic Thinker | People Leader at Step Up For Students, a company with 194 employees, based in Rochester, New York, United States. AeroLeads shows a matched LinkedIn profile for Todd Himes.

Todd Himes previously worked as Manager, Strategic Workforce Planning at Step Up For Students and Director of Career Development at Compass View Career. Todd Himes holds Bachelor Of Business Administration - Bba, Human Resources Management from Baker College.

Company email context

Email format at Step Up For Students

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Step Up For Students

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Profile bio

About Todd Himes

Accomplished and results-oriented professional with extensive leadership experience in Healthcare Administration, Human Services, and Security Services industries, I specialize in Employee Engagement, Strategic Planning, Driving Results, Collaborative Partnerships and the Customer Experience.Adept at fostering cross-functional and high-performing teams; empowering and engaging employees, encouraging creativity, process improvement, and commitment to achieving goals. I lead with integrity, ethics, and a commitment to excellence. Skilled in developing efficient processes, policies, and strategies for highly competitive organizations. I bring a proven track record of success in customer satisfaction, revenue cycle management, innovation and cost-effective solutions.Outside of the professional realm, I spend time volunteering at local outreach organizations, and enjoying time outdoors.Core Skills:Strategic Planning | Problem-Solving | Policy Development | Project Management | Customer Satisfaction | Performance Management | Leadership & Team Development | Operational Efficiency | Continuous Improvement | Diversity, Equity, Inclusion | Quality Assurance Programs | Change Management

Current workplace

Todd Himes's current company

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Step Up For Students
Step Up For Students
Director Call Center | Workforce Management | Customer Experience | Strategic Thinker | People Leader
jacksonville, florida, united states
Employees
194
AeroLeads page
8 roles

Todd Himes work experience

A career timeline built from the work history available for this profile.

Manager, Strategic Workforce Planning

Current

Rochester, New York, United States

Jul 2024 - Present

Director Of Career Development

Current

Rochester, New York, United States

May 2024 - Present

Senior Manager, Business Strategy Development

Business Consultant

Rochester, New York, United States

Nov 2022 - Jul 2024

Director Of Operations, Customer Care

Rochester, New York, United States

Sep 2017 - Nov 2022

Senior Manager, Workforce Planning

Rochester, New York, United States

Jul 2016 - Sep 2017

Manager, Workforce Management And Strategy

Adt

Rochester, New York, United States

Sep 2011 - Jul 2016

Senior Manager, Customer Experience

Adt

Rochester, New York, United States

Feb 2007 - Sep 2011

Manager, Customer Experience

Adt

Rochester, New York

Feb 1999 - Feb 2007
Team & coworkers

Colleagues at Step Up For Students

Other employees you can reach at stepupforstudents.org. View company contacts for 194 employees →

2 education records

Todd Himes education

Bachelor Of Business Administration - Bba, Human Resources Management

Graduated Magna Cum Laude

FAQ

Frequently asked questions about Todd Himes

Quick answers generated from the profile data available on this page.

What company does Todd Himes work for?

Todd Himes works for Step Up For Students.

What is Todd Himes's role at Step Up For Students?

Todd Himes is listed as Director Call Center | Workforce Management | Customer Experience | Strategic Thinker | People Leader at Step Up For Students.

Where is Todd Himes based?

Todd Himes is based in Rochester, New York, United States while working with Step Up For Students.

What companies has Todd Himes worked for?

Todd Himes has worked for Step Up For Students, Compass View Career, Business Consultant, Maximus, and Adt.

Who are Todd Himes's colleagues at Step Up For Students?

Todd Himes's colleagues at Step Up For Students include Everett Johnson Ii, Dr. Dominica Felici-Skal, Edd, Ldt-C, Erin White, Judi Duff, and Tammia Battle.

How can I contact Todd Himes?

You can use AeroLeads to view verified contact signals for Todd Himes at Step Up For Students, including work email, phone, and LinkedIn data when available.

What schools did Todd Himes attend?

Todd Himes holds Bachelor Of Business Administration - Bba, Human Resources Management from Baker College.

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