Todd Kirkpatrick Email & Phone Number

Greensburg, Pa, Us

Greensburg, Pa

Manage the implementation of energy efficiency and conservation programs, as well as the management of contracted vendors, across FirstEnergy's operating companies in Ohio, Pennsylvania, Maryland, and New Jersey.Utilize analytical skills to strategically plan, execute, and manage operations of energy efficiency programs, ensuring effectiveness and surpassing goals and objectives.Ensure consistently high performance in energy efficiency programs by leading collaboration with cross-functional teams (engineers, project managers, stakeholders) to establish clear program/project objectives, scope, deliverables, and timelines, prioritizing execution, ongoing improvement, and efficient budget management.Lead project teams to evaluate, develop, and introduce new programs, energy-saving measures, and protocols, collaborating with program evaluation teams and Statewide Evaluators (SWE).Create energy efficiency program best practices and enhance customer engagement by evaluating program performance, benchmarking against industry standards, observing successful strategies from other programs, and gathering feedback from stakeholders, customers, vendors, and trade allies.Act as a dependable energy advisor, providing guidance and support to customers, community groups, industry organizations, and trade allies on energy efficiency and sustainable energy solutions. This encompasses promoting and educating about energy efficiency programs, additional funding sources, and available customer resources.Managing process of securing services for implementation vendors; including developing and issuing RFPs, evaluating proposals, negotiating contracts, and awarding contracts.Guarantee program performance and effectiveness through proactive management and ongoing evaluation of vendor performance and partnerships.Guides and mentors a team of energy professionals, implementing development plans and priorities while offering continual feedback, guidance, and training

Greensburg, Pa

Manage regional energy efficiency programs and projects for Governmental , Non-Profit, Institution and Commercial & Industrial customers in OH, PA, MD and WV.Responsible for on-boarding and start-up activities, for all contracted vendors to the Company’s energy efficiency programs, to ensure efficient and effective operations occur in a timely manner.Responsible for managing contracted vendors meetings, review of program performance with vendors and identify program issues relating to program performance, program delivery, trade allies or vendor performance.Responsible for documenting, presenting, and delivering comprehensive program performance metrics, encompassing forecasts related to energy and financial aspects. Involved developing metrics for effectively managing program budgets and evaluating vendor performance against contractual targets and deliverables. Regular reporting of these metrics was provided to the Program Manager and Company Management for review and strategic decision-making.Work with customers, regionally and nationally, to pinpoint critical issues, projects, and equipment solutions for enhancing facility energy efficiency and meeting customers' Environmental, Social, and Governance (ESG) objectives. Work in collaboration with contracted vendors to cultivate a robust trade ally network, through streamlined program communication management, to enhance program performance, boost customer engagement, and align with customer expectations.Responsible for leading and delivering presentations, seminars and webinars on energy efficiency concepts, programs, and resources available to customers, stakeholders, and trade ally groups.Participated as a member of multiple boards and groups, notably the Southwest PA Energy Efficiency Roundtable in collaboration with PA DEP, contributing insights and perspectives as a stakeholder to develop programs and initiatives to educate and promote energy efficiency and sustainability initiatives customers.

Greensburg, Pa

Delivered program and technical support to Customer Management staff for Governmental , Non-Profit, Institution and Commercial & Industrial customers. Coordinated customer conflict resolution meetings to hear concerns and ensure rectification of service issues regarding wiring, grounding, billing, power quality (PQ), and reliability.Directed a Continuous Improvement Project team aimed at enhancing response time and workplace safety in addressing customer inquiries and complaints regarding power quality and reliability. Orchestrated and supervised power quality and reliability initiatives by collaborating with essential company stakeholders, ultimately leading to an improved customer experience and heightened satisfaction, reflected in elevated Company Satisfaction scores (TQS Survey) for service quality.Created Excel-based account management tools encompassing energy usage/spend, power quality impact, and load profile, empowering users to efficiently organize and categorize project data for enhanced clarity and analysis.Designed and oversaw the educational and outreach initiatives for the company's programs, encompassing initiatives such as Customer Choice, Customer Service Plans, Wiring and Grounding Seminars, DOE Programs (VFD/Motor Challenge), and EPRI (Power Quality programs and initiatives).Orchestrated and steered Virginia C&I Customer audit project per terms of Allegheny Power sale of Virginia distribution company assets.