Todd Lower Email and Phone Number

Supported multiple software platforms including installation, testing, end user training and field support. Responsible for acceptance testing of locally developed software systems. First line support for all PC based issues, including training, software, hardware and networking issues.• Developed more than 50 specific use reports allowing cross company personnel to interpret specific data at a glance. These reports crossed all of the software platforms that the company used. In addition, developed many one use, query based reports for management. These reports provided information covering most areas of the company, from financials to human resources. These reports not only isolated the data required they were instrumental in making the data usable by the management team.• Supported and trained end users in BuilderMT’s Workflow Management System (WMS), Sage Software’s Timberline Accounting and Timberline Estimating, and Sales Simplicity as well as the more standard business software: Microsoft Office; Word, Excel, Power Point, Outlook, and Access. • Performed user acceptance testing, trained end users, implemented, and supported both administrative and field personnel in the use of Allen Edwin Homes’ Field Management System software. • Proficient in Crystal reports, Access database and reporting operations as well as Timberline Accounting report writer, Timberline Financial report writer, and WMS’s report writer.

Worked at partner companies throughout the United States to install, customize, train and provide customer support for the Timberline Estimating and WMS Purchasing software systems.• Developed and implemented software at multiple business units nationwide.• Provided software specific support to all areas of the company. • Custom designed each implementation to meet the hardware availability and the mission specific needs of the local partner’s management and personnel.

Designed roof and floor trusses for residential and commercial projects. • Met with customers to finalize truss design elements.• Field measurement of the project to insure accuracy.• Use of MiTek truss design software to develop the trusses including load testing and to transfer the design information to the automated production floor.

Multi-layered installation and end user training in NxTrend Point of Sale software. Including, hardware set up, transfer of data from the legacy software to NxTrend, preparation and training of the local personnel for go-live, and post go-live support. As a member of the implementation team developed and carried out the Acceptance Testing (UAT) of the NxTrend software as new versions/modifications became available.

Reading & analyzing residential & light commercial blue prints. Drawing the floor systems to include all of the appropriate floor & roof loading. Compiling material lists for construction projects using Timberline Estimating Software. • Created a system to back up current and past work to maintain a contiguous history of changes to the plans.