Todd Nash Email & Phone Number

Memphis, TN

Served as account manager for the largest pharmaceutical account within the company resulting in annual contract renewals earning top revenue for the company. Fostered customer retention by cultivating long-term rapport based on prompt and courteous service. Monitored trends, tariffs, customs regulations and competitor’s pricing structures on an ongoing.

Created all export documents required to transport merchandise internationally from a free trade zone, including Hazardous/Dangerous Goods, Shipper Export Declarations, Letter of Credit, Air and Ocean Bills of Lading. Accountable for maintaining accurate paperwork and proper export procedures. Remained current on all trade compliance laws and regulations..

Air and Ocean Export CSR, Quality Supervisor, Ocean Import Agent- Verified shippers based on TSA guidelines, notified shipper and consignee of flight details, coordinated truck line deliveries. Planned and booked flight reservations. Remained current on trade law, freight forwarder policies, and federal retention policies. Processed and filed required.

Operated Xerox printing station that processed customer's checking, savings, and IRA statements.Accomplished daily productivity goals according to guidelines set by management.Constructed employee schedules and productivity quotes based on the volume of productivity for the day.

Trained new employees in loading procedures and safety policies for the first thirty days of their employment.Reported progress of trainees to senior management via written and oral reports.Coordinated employees to areas assigned; reassigned personnel in order to strengthen heavy volume areas.

Architectural Engineering

Completed: 24 Semester hours

High School Diploma