Instructional Designer & Content Writer
Chicago, Illinois
➤ Effectively collaborated with business partners to identify learning goals, learner needs and performance objectives.➤ Expertly and successfully served as the leading instructional design role on multiple simultaneous eLearning projects.➤ Managed competing projects from inception to completion, continually identifying process and content improvements.➤ Proactively applied adult learning theories and instructional methodologies and increasing learner engagement.➤ Demonstrated an aptitude for persuasively presenting multiple solution-based learning approaches that fulfill objectives.➤ Developing compelling and error-free content for blogs, articles, product descriptions, social media, and company website.➤ Received recognition for leadership, imagination, integrity, and pioneering Skills Development with an Ampersand Award.➤ Utilized a “design for results” approach to accurately identify, assess, and successfully fulfill complex client needs.➤ Serving as a key member of the team that continually updates and improves templates used in educational programs.➤ Provided superior customer service and client engagement, creating engaging learning activities and compelling content.➤ Visualizing instructional graphics, the user interface and the finished product, as well as conducting instructional research.➤ Created supporting material and media including audio, video, simulations, role plays and games to enhance the process.