Todd Payne Email & Phone Number

Charlotte, North Carolina, United States

Plan, design and deploy various products to support client and customer needs. Product owner of Active Directory (ADUC, AD FS, DNS, DHCP, SSO) and cloud infrastructure for a large internal project surrounding Contact center applications Team Lead for Infrastructure design and support Lead design discussions on infrastructure builds in both on premise and.

Marietta, GA

Develop, build and provide support for a large scale 24x7 primarily virtual environment across a global stage. Project lead to move from on premise to cloud via Microsoft AzureProject lead for 2 deployments of VCE VBlock in our two largest datacenters Plan and deploy various OS platform virtual servers to meet customer needsDrive discussions around right.

Alpharetta, GA

Provide Linux system support for a large scale 24x7 production and staging environment across multiple data centers to ensure proper functionality and reliability.Provide first response troubleshooting for critical systems and provide corrective actions and proceduresDevelop technical documentation to support preventative maintenance objectives and.

Provide system support and analysis for growing IT department and 24x7 production environment. Investigate and evaluate current systems in order to provide up to date processes and system builds to support production initiatives.Migrate local MS Exchange 2003 to cloud based MS Exchange service. Evaluate current backup systems, create new backup jobs.

Provided system support to ensure that production environment remains stable and online 24X7 as well as maintained internal systems to support multi-platform inner office services. Maintained 2 independent LAMP clusters consisting of 7 ad servers, 4 support appliances and 2 content delivery appliances each. Maintained Apache, MySQL and proprietary services.

Established new standards in infrastructure design and maintenance to ensure high availability for Data Center of 220 servers across multiple platforms, core switches, routers and databases for 40,000 users and 15,000 endpoints while providing 24X7 support.Designed and implemented changes to packet shaper (Packeteer) to enhance shaping of traffic to.

Technician Level 3 and 4Implemented such technologies as ZENworks workstation import, ZEN imaging, REALVNC, and packet shaping and wake on LAN, improving productivity by reducing travel time to the site. Implemented new ZEN Imaging instead of Ghost imaging, cut imaging time to 25% of original.Upgraded ISDN links to the core with MetroEthernet fibre.

Design and install networks to customer specifications. From residential to large commercial applications (data, telephone, CCTV, security, and access control systems). Designed and implemented customer specific site installations. Trained end point users on both hardware and software applications.