Todd Swan Email & Phone Number

Tallahassee, Florida, United States

* Demonstrated exceptional sales performance by exceeding targets and securing over $500,000 in new one-year sales contracts within the first four years. * Proactively identified upgrade opportunities while effectively managing a portfolio of over 300 active accounts.* Expand customer base by identifying and cultivating new prospects through on-site visits, phone calls, and virtual meetings.

Panama City, Florida Area

* Identify customer needs and preferences to make informed sales recommendations and upsell opportunities that boost revenue.* Collect and enter travel documentation details with precision to ensure data quality and control.* Exceed customer satisfaction and quality standards while following all procedural guidelines.

~On Location~

* Effectively promoted marketing and educational resources through various channels including social media, email, and live webinars.* Demonstrated expertise in budgeting finances, conducting revenue and cost analysis for events and ongoing projects.* Successfully utilized remote work skills to promote businesses globally during an 18-month overseas adventure.

Colorado Springs, Colorado Area

* Monitor and manage financial aspects of the business, including budgeting, expense control, pricing strategies, and profitability analysis. * Oversee all aspects of daily operations, including staff management, scheduling, payroll, and vendor relations. * Identify customer needs and offer tailored solutions to enhance their aquarium experience.

Colorado Springs, Colorado Area

* Negotiating and closing life insurance sales, handling objections, and addressing client concerns to secure policy issuance and achieve sales targets.* Identifying opportunities to cross-sell or up-sell additional insurance products, such as disability insurance, long-term care, or investments, to enhance clients' overall financial security.* Adhering to insurance industry regulations, laws, and ethical guidelines while maintaining confidentiality and handling client information with integrity and professionalism.

Colorado Springs, Colorado Area

* Lead, supervise, and mentor a team of retail account representatives, providing guidance, training, and performance feedback to ensure high-quality customer service and operational efficiency.* Oversee the management of retail accounts, including account opening, maintenance, and transaction processing. * Identify opportunities for process optimization and automation to enhance operational efficiency, streamline account management workflows, and improve customer experience.

Panama City, Florida Area

* Implement cryptographic security measures and procedures to ensure secure and encrypted communication in accordance with military guidelines and protocols.* Follow established operational procedures, protocols, and security guidelines to ensure operational security, integrity, and confidentiality of communications.* Coordinate communication activities with other units and personnel to ensure effective and timely information exchange.

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: President of Business Administration Club and member of the Business Week Executive Committee Studied abroad.

Completed 41 Credits Towards Associate Of Applied Science, Water Quality Management, 3.86

Activities and Societies: Member of the American Water Works Association