Todd Hines personal email
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From corporate environments to high-growth startups and dynamic agencies, I excel in a variety of roles. Throughout my journey, a common thread has been my focus on leading teams, optimizing operations, and designing efficient systems and workflows—all of which have been essential to delivering extraordinary customer and client experiences.Now, I specialize in creating scalable systems that empower B2B brands to efficiently produce, distribute, and monetize digital content. I use my expertise in podcast-driven marketing strategies to help my clients turn content into powerful growth engines.At I Hear Everything, I work with the CEO to build infrastructure that generates a daily stream of podcast content, driving growth and acquisition for B2B brands. By integrating tools like monday.com, ChatGPT, Google Drive, Slack, and Zapier, I automate workflows that enable seamless content production. Leading a global team of 15+ contributors, I've helped triple our client base while managing podcast advertising campaigns for top brands like Hubspot, Wix, LinkedIn, SparkPost, and Ahrefs—generating over $500K in revenue.My career journey began in hospitality management, where I focused on designing efficient workflows to deliver consistently high-quality results at scale. This foundation has shaped my approach to building systems that drive growth, whether in customer experience or content production. From scaling operations at Rinse, Inc. during their high-growth phase to managing teams at La Quinta Inns & Suites, I’ve consistently built processes that enhance performance and enable businesses to thrive.I’m passionate about optimizing systems, leading teams, and helping brands leverage content for sustainable growth.
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FounderHines Cast LlcSalt Lake City, Ut, Us -
Senior Operations ManagerI Hear Everything May 2018 - PresentSan Francisco Bay AreaI Hear Everything is a media production agency, focused on helping B2B brands leverage podcasting for growth and customer acquisition. As senior manager of content operations, I build production infrastructure that generates a daily stream of podcast-driven content, reporting directly to the CEO. My areas of focus include:* Building production infrastructure that generates a daily stream of audio & video content for +10 clients* Managing a distributed team of +15 freelancers to produce branded podcasts that have generated +$400K in revenue. * Creating effective growth & acquisition channels for B2B brands through a podcast-driven media strategy.* Integrating tools and platforms like monday.com, ChatGPT, Google Drive, Slack, and Zapier to automate content production workflows. * Managing podcast advertising campaigns for sponsors such as Hubspot, Wix, LinkedIn, SparkPost, and Ahrefs, which have generated +$500K in revenue.* Developing processes that have tripled the number of podcast production clients while increasing the workforce by only 30%. -
Head Of Content ProductionI Hear Everything Jun 2016 - May 2018San Francisco Bay Area* Spearheaded the transition from a brand marketing consultancy (Benjshap LLC) to a full-service podcast production agency, I Hear Everything.* Developed systems for guest sourcing, audio editing, content distribution, and sponsor management.* Established SOPs for seamless podcast production workflows.* Recruited, hired, and trained the first cohort of freelancers, establishing a scalable content production team. -
Senior AssociateRinse Feb 2014 - Mar 2016San Francisco, CaliforniaPlayed a key role in scaling the Customer Experience and Claims/Damages processes during a high-growth period between Seed and Series A fundraising rounds.Established systems for both internal teams and vendors that enabled the company to scale from 1 to 5 locations across the US. Turned operationally complex processes into seamless experiences for customers. Built the customer experience team, reporting to CEO. Designed and implemented the customer claims process for lost or damaged items. Standardized a system for resolving these claims, which decreased customer attrition by ~40% while increasing brand strength. -
AssociateRinse Feb 2014 - May 2014San Francisco, California, United StatesAs an early hire, I worked with the co-founders to design the operational workflows and customer experience processes for an app-based valet dry cleaning and laundry service. -
Assistant General ManagerLa Quinta Jan 2012 - Dec 2013South San Francisco, CaliforniaI managed a team of 40 people across 3 departments at the La Quinta Inn & Suites at San Francisco International Airport. As Assistant General Manager, I worked closely with the General Manager to maintain high-quality product and service standards while consistently running ~90% occupancy rates. The San Francisco Airport property was one of the most profitable La Quintas in the region and regularly outperformed the local market competition. Acting as General Manager at several properties in the region, including 2 months in San Diego Vista and 2 months in Sacramento, I lead teams through transitional periods and helped breathe new life into the properties. Key responsibilities included:* Hiring, training, coaching, and evaluating performance* Executing payroll * Scheduling staff* Resolving escalated staff and guest concerns* Holding regular safety and training meetings* Conducting frequent property inspections* Managing inventory within monthly and quarterly budgets* Overseeing preventative maintenance programs to protect the physical assets of the hotels
Todd Hines Skills
Todd Hines Education Details
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Dean'S Honors -
Studied World Religions // Spanish
Frequently Asked Questions about Todd Hines
What company does Todd Hines work for?
Todd Hines works for Hines Cast Llc
What is Todd Hines's role at the current company?
Todd Hines's current role is Founder.
What is Todd Hines's email address?
Todd Hines's email address is fe****@****aol.com
What schools did Todd Hines attend?
Todd Hines attended The Ohio State University, Depauw University.
What are some of Todd Hines's interests?
Todd Hines has interest in Networking, Backpacking, Leadership Training And Development, Industrial Hemp, Surfing, Cannabis Concentrates, Adventure Travel, Ecologically Sustainable Hotels, Exploration, Storytelling.
What skills is Todd Hines known for?
Todd Hines has skills like Hotels, Hospitality Management, Revenue Analysis, Restaurants, Networking, Budgets, Tourism, Business Decision Making, Strategic Planning, Employee Training, Front Office, Hotel Management.
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Todd Hines
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