Todd Hogue Email & Phone Number

Manage Autodialer operations ensuring timely execution of prescribed campaigns, effective on-line monitoring of resource utilization, and compliance with standard operating procedures. Maintain a consultative coaching style and established performance goals to meet efficiency levels, and quality assurance standards.

Led a dynamic and results-oriented team of six experienced analysts. Responsible for Service Center process improvement design and implementation, process monitoring, and assurance of process quality and productivity.

Achieved Six Sigma Black Belt certification and applied the process improvement tools to several areas within Service Center.

Supervised operations analysts to ensure that daily tasks and workload was completed accurately, timely, and per procedure.

Analyzed financial statements and monitored wholesale inventory for 50 automotive dealerships

Responsible for analyzing consumer applicants and granting credit in excess of $500,000 per day.

Supervised collection personnel and maintained delinquency within or below company standards.

Bba, Finance

Mba