Chief Operating Officer
Current• Innovating new methods to modernize communication processes for water utilities—improving customer satisfaction while reducing burdens on utility staff.• Designing solutions for utilities needing to win public support, meet state and federal notification requirements, and build lasting community advocates for the future.• Developing tools to allow small water systems to deliver high levels of customer service and transparency.• Managing relationships with a wide variety of water professionals, systems, and associations.• Transforming notification requirements into opportunities for utilities to win with their customers.