Todd Gardner Email & Phone Number

Barcelona, Ct, Es

Barcelona, Ct, Es

North Carolina, United States

Sales/Revenue Operations and CRM consulting company.Specialized in CRM data management consisting of org setup, data migration, report creation, process documentation, and rep training. Experience with Salesforce, Dynamics 365, and HubSpot CRMs.

Barcelona, Catalonia, Spain

Lead a team of 5 full cycle sales representatives; also did sales for North America

Barcelona, Catalonia, Spain

Manage and scale a global team of Sales Development Representatives (SDR's). Continued with sales operations duties.

Barcelona Area, Spain

Support the sales team with tools and processes, focusing mainly on leveraging the Salesforce platform

Barcelona, Spain

-Facilitate the onboarding process for all new customers in Europe and the United States.-Analyze data for professional services, highlighting areas of improvement based on client needs.-Configure Salesforce (CRM) Service Cloud, Knowledge, and Community to handle direct and indirect customer inquiries.-Maintain and grow relationships with customer base.-Provide the sales & marketing teams with use cases to help with positioning and selling the product.

Torrington, Ct

-Business management of the Auxiliaries ("Net 30" Portable Dryers, Mold Temperature Control Units, Chillers, Granulators, Blenders, and Material Handling for the plastic injection molding industry) product lines manufactured by Wittmann Battenfeld.-Mainly responsible for inventory control, profitability, technical communication to sales personnel, application and sizing, resolution of product issues, and product training.-Assist in the generation of auxiliary equipment proposals with the Inside Sales team through Customer Relationship Management (CRM) software to ensure proper equipment specifications, terms, and delivery.-Support sales efforts by making sales calls and presentations to potential customers.-Act as the primary liaison with global facilities and counterparts to communicate product and market focus that drives change and yields results for the US market.-Provide the product development group with input for creating new products to enhance the existing product line. Make recommendations for modifying existing products to improve features, reduce cost, and/or extend useful service life.-Track quotations, proposals, and perform appropriate analysis to identify opportunities for growth and areas where improvement is required.

Torrington, Ct

-Business management of the Dryer product line for the plastic injection molding industry manufactured by Wittmann Battenfeld.-Develop annual business plan for product line including sales goals, margin targets, and marketing plan.-Identify current and future equipment requirements by establishing personal rapport with potential and existing customers.-Close orders ensuring that budgeted sales and margin revenues are achieved or exceeded.-Develop, monitor, and maintain inventory stocking plan for main office and subsidiary technical centers with the capability to adjust stocking requirements when market or financial conditions change.-Provide initial product "start-up" and operation training for new sales.-Research competitive products and perform analysis such as pricing and SWOT (Strengths, Weaknesses, Opportunities, Threats).-Track opportunities and shipments in order to determine ultimate destination, customer, industry segment served, and other metrics.

Torrington, Ct

-Organize and manage all inside sales functions and act as the primary "go-to" person for all sales representatives, customers, and regional sales managers for the Material Handling & Auxiliaries division.-Oversee the Inside Sales group including staffing, reviews, paid time off management, training, and distributing workloads as necessary.-Manage each job file by collecting sufficient information to enter into the Enterprise Resource Planning system (Sage MAS90/200) and distribute to the team.-Support marketing functions, trade shows, and help develop and implement national sales meetings.-Attend production meetings to clear up any misinformation between regional sales managers and the assembly team.

Torrington, Ct

-Assist the inside sales team by generating quotes and entering sales orders and work orders into the ERP system.-Obtain knowledge of the Loader, Blender, Dryer, Temperature Controller, and Granulator product lines as well as other equipment manufactured by the company.-Handle difficult customer issues that arise such as change order requests, delivery delays, and returns.