Tom Getty Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, United States

-Interview’s, hires, and develops a team of both Outside and Inside Sale Representatives for both Louisville, and Evansville sales operations.-Manages branch sales, customer service, finances, and recordkeeping.-Responsible for increasing branch sales and revenue through process' that includes but not limitedto.. lead driven routing, new home owners, current customers, various telemarketing campaigns, as well as incorporating outside prospects through the neighborhood channel.-Build relationships with customers and community to establish long-term business growth.-Achieve sales goals and service targets by cultivating and securing new customer relationships.-Resolve problems with high-profile customers to maintain relationships and increase return customer base.-Manage accounts to retain existing relationships and grow share of business.

Louisville, Kentucky Area

-Responsible for the entire RBDC KY Profit center which includes five locations (Louisville, Lexington, London, Pikeville, and Bowling Green KY) along with a team of two full time and fifteen part time merchandisers.-Duties include hiring, managing, and developing new talent through RBDC merchandising standards in over 278 large and small format-My duties include and vary from payroll and budget management,performance reviewing, and the development/analysis of key talentthat may be used as an asset to the sales team.-Responsible for coordinating, executing, and managing an entire chainreset season which can include building key relationships with other vendor partners, key account managers, and buyers of regional and national small chain convenience along with some smaller Tier II accounts throughout our territory.-Have seen a total of eleven direct reports promoted under my supervision to full time sales and marketing positions within the RBDC Kentucky profit center-Used as an asset to the national launch team to help route new markets (sales & merchandising) as well as onboard, train, and build culture within the RBDC organization.

Bloomfield, Connecticut

-Responsible for all off-premise accounts throughout Middlesex and Lower Hartford County for RBDC Connecticut.-Held responsible for fulfilling orders, managing on hand inventory, selling and executing of high demand volume and KPI targets.-Achieved sales goals and service targets by cultivating and securing new customer relationships.-Built relationships with customers and community to establish long-term business growth.-Managed accounts to retain existing relationships and grow fair market share of business.-Exceeded sales quotas and increased profitability through effective sales strategy and business planning.-Organized promotional events and interacted with community to increase sales volume.

Rocky Hill Ct

-Duties included neighborhood door to door sales, inside telemarketing, and upsell campaigns/strategies.-Established new accounts through cold calling and personal visits to potential residential customers.-Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.-Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.-Contacted new and existing customers to discuss ways to meet needs through specific products and services.-Built strong client rapport to establish diversified network of connections.

Windsor Ct

-Responsible for managing a set route of rental accounts in the Windsor area, and managing the collection percentage and sales figures for each account.-Job description also involves delivery of merchandise, telemarketing, customer service, and a varied set of marketing techniques to a set demographic.-Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.-Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Remote

-Live Chat support specialist for Site5, Apthost, and Blufur Clients.-Assisted clients with server and or site problems.-Tasks included, assisting customers in real time, with various topics such as website errors, configuring dns, changing web permissions, troubleshooting email servers, ftp/ssh connections, and more..-Job required a basic knowledge of cPanel, WHM, and other various web development applications.-Used my knowledge of network administration/setup as well as Linux administration.-Perl, WordPress, Drupal, and shell to assist the clientele.

Norwich Ct

-Responsible for running documents to instructors around the college campus as well as delivering mail, sending out mass letters to recipients, and other various office work.-Trained on Konica Minolta 1050 and 0950 Mass production machines.-Trained how to program high volume jobs, set brochures, as well as email documents via our internal network.-Responsible for networking all Konica Machines across the college campus and create an inbox to set up and email copy jobs for professors.

Psychology

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Communication, General

High School Diploma, General Studies