Tony Long Email & Phone Number

Plano, TX

• Led multiple towers of technologies and delivery to achieve stringent systems availability targets to meet all contractual obligations for ITO accounts as well as revenue and margin goals.
• Created and led strategic Initiatives to drive product \ solutions and marketing development to accelerate growth in sales, including cloud based \ hosted solutions.
• Support pre-sales and solution design review for multi-million-dollar opportunities.
• Responsible for customer relationships with key partners such as Dell, Microsoft, Cisco and AWS.
• Designed and implemented critical practices and processes as a basis for how we support our customers following the ITIL framework.
• Partnered with suppliers, architects, engineers, developers, and both internal and external customers to provide expert guidance to project stakeholders on upcoming and innovative technologies.

Dallas/Fort Worth Area

• Developed and built business from startup which includes end to end cloud solutions for photography services.
• Created marketing presentations and demo products for multiple annual exhibits.
• Developed highly effective sales approach that emphasizes personal service, consumer education, and relationship building.
• Implemented cloud services for sales, project management, workflow management and product delivery to customer.
• Interviewed, trained and managed freelance photographers and assistants to adhere to my specific needs.

• Directed global operations, project management, and service management for Dells cloud, hybrid and private cloud solutions.
• Led global architecture and engineering
• Managed strategic sales pursuits and customer executives
• Launched 13 new product offerings within cloud and virtual computing space which included benchmarking, hardware, software, load balancing and global infrastructure components.
• Designed and implemented a multi tier platform for provisioning and managing multiple cloud services.

• Led operations of ESL (Education, State, Local Government)ITO’s including delivery leadership, and directed weekly activities of matrixed service areas.
• Responsible for delivering Intel Systems Services, Virtualization, and Citrix enterprise solutions to multiple customers in the public business unit.
• Directed the creation of several critical practice, inventory, and automation tools.
• Provided leadership and mentoring for multiple projects, engineering and operations staff for education, and government accounts.
• Worked with New Business Development and account senior leadership to create solutions for current and new customers.
• Financial forecasting of business needs for capital, personnel, and other operating expenses to sustain ongoing operations for account based service delivery.

• Delivered Leveraged intel systems services to multiple fortune 500 companies
• Responsible for 60 direct associates and 300 indirect employees over 26 client accounts globally.
• Responsible for managing global operations and project teams that increased account revenue.
• Worked with customers to maintain and grow their business operations globally.
• Worked with account delivery leadership to drive, implement, and operate end to end technical solutions.
• Performed annual disaster recovery exercises for customer data.

Plano, Texas

Provided systems administration/project support for the Intel-based infrastructure. Designed, planned and implimented transition from an NT 4.0/Netware 5.1 environment to a Windows 2000/Active Directory environment. Upgraded the Perot Systems web-based network portal and VPN solution to current technologiesDesigned and Implemented an Active Directory roll.