Tony Long Email & Phone Number

Plano, Tx

• Led multiple towers of technologies and delivery to achieve stringent systems availability targets to meet all contractual obligations for ITO accounts as well as revenue and margin goals. • Created and led strategic Initiatives to drive product \ solutions and marketing development to accelerate growth in sales, including cloud based \ hosted solutions. • Support pre-sales and solution design review for multi-million-dollar opportunities. • Responsible for customer relationships with key partners such as Dell, Microsoft, Cisco and AWS.• Designed and implemented critical practices and processes as a basis for how we support our customers following the ITIL framework.• Partnered with suppliers, architects, engineers, developers, and both internal and external customers to provide expert guidance to project stakeholders on upcoming and innovative technologies.•Researched and implemented best in class products to provide an automation platform to create efficiencies for our engineering teams that resulted in a 15% margin increase. Adding the automation platform increased our ability to track and maintain infrastructure devices, increased reporting effectiveness and provided further visibility into our customer environments.

Dallas/Fort Worth Area

• Developed and built business from startup which includes end to end cloud solutions for photography services.• Created marketing presentations and demo products for multiple annual exhibits. • Developed highly effective sales approach that emphasizes personal service, consumer education, and relationship building. • Implemented cloud services for sales, project management, workflow management and product delivery to customer.• Interviewed, trained and managed freelance photographers and assistants to adhere to my specific needs.

• Directed global operations, project management, and service management for Dells cloud, hybrid and private cloud solutions.• Led global architecture and engineering • Managed strategic sales pursuits and customer executives• Launched 13 new product offerings within cloud and virtual computing space which included benchmarking, hardware, software, load balancing and global infrastructure components.• Designed and implemented a multi tier platform for provisioning and managing multiple cloud services.

• Led operations of ESL (Education, State, Local Government)ITO’s including delivery leadership, and directed weekly activities of matrixed service areas.• Responsible for delivering Intel Systems Services, Virtualization, and Citrix enterprise solutions to multiple customers in the public business unit.• Directed the creation of several critical practice, inventory, and automation tools.• Provided leadership and mentoring for multiple projects, engineering and operations staff for education, and government accounts.• Worked with New Business Development and account senior leadership to create solutions for current and new customers.• Financial forecasting of business needs for capital, personnel, and other operating expenses to sustain ongoing operations for account based service delivery. • Sizing and validating new business deals for and performing technical certification• Responsible for datacenter migrations and transition efforts• Created best practices and industry standards for delivering enterprise services.

• Delivered Leveraged intel systems services to multiple fortune 500 companies• Responsible for 60 direct associates and 300 indirect employees over 26 client accounts globally.• Responsible for managing global operations and project teams that increased account revenue. • Worked with customers to maintain and grow their business operations globally.• Worked with account delivery leadership to drive, implement, and operate end to end technical solutions.• Performed annual disaster recovery exercises for customer data.

Plano, Texas

Provided systems administration/project support for the Intel-based infrastructure. Designed, planned and implimented transition from an NT 4.0/Netware 5.1 environment to a Windows 2000/Active Directory environment. Upgraded the Perot Systems web-based network portal and VPN solution to current technologiesDesigned and Implemented an Active Directory roll out for multiple customers. Required changes included Migrating from NT4.0 environment. DNS, DHCP, WINS, Clients and users.