Display Signs, based in West London, has been a key player in the signage industry for over 40 years. Operating from our purpose built, 10,000 square foot factory, we are a dynamic, full-service signage manufacturer. Our expertise spans designing, manufacturing, and installing a diverse range of signage and display materials, UK wide. Our offering includes wayfinding, safety signage, glass manifestations, wallpapers, hoarding panels, pylons/totems, external and internal signage, Braille and tactile signage, desk and interior building wraps, and vehicle wraps. We proudly serve a broad range of loyal clients, including local authorities, schools, care homes, and the NHS.

WHO WE AREParagon's best kept secret - a specialist customer connections agency that increases your customer spend, loyalty and acquisition, ultimately improving your bottom line. We achieve this by unlocking your gold mine of customer data and building insight driven, highly personalised brand to customer connections via a blend of intelligent technology, imaginative creative and expert teams.TYPICAL CHALLENGES WE RESOLVE FOR OUR CLIENTS• Customer data can be spread across disjointed platforms, making it difficult to get one single, joined up view of their customers.• It is time consuming, often manual and complicated to extract insight from their data, segment and build customer profiles.• Broken or generic customer journeys which lead to churn, retention, loyalty and acquisition issues.• Brand and content that fails to impact or get people to take action.• Unable to automate campaigns based upon customer behaviour.• Cannot make use of all marketing channels based upon customer preference, without spending a fortune on test and learn.DO ANY OF THESE ISSUES RING TRUE TO YOU?OUR SERVICESData Platform Integration | SCV & Data Warehouse Builds | Customer Insight & Analytics | Communication Planning & Strategy | Creative Services | Multi-Channel Communications | Regulatory and Secure Communications | Managed Service | Digital Mailroom | Direct Marketing & Print Services | Contactless Technology | Graphic ServicesINTERNATIONAL LOCATIONSAustralia | Belgium | China | Czech Republic | France | Germany | Ireland | Netherlands | Norway | Poland | Romania | Spain | Sweden | UK | USACONTACT MEEmail: tom.board@parkhouseagency.com (always on)Web: www.parkhouseagency.com

AWARD-WINNINGCUSTOMER LED COMMUNICATIONPlan | Create | DeliverPlanning, creating and delivering both printed and digital communication, we are a diverse company, delivering complex solutions to organisations in many sectors.Marketing or transactional, physical or digital, inbound or outbound. We provide you with acomplete view of your customers across all channels.We see ourselves as an extension of your business; embracing integrity and high standards to deliver a seamless and engaging communication experience.ABOUT PARAGONData | Insight | Print | Email | SMS | Interactive | Video | Fulfilment | Managed Service | Response Handling | Process Outsourcing | Document Management | Access Control | TraceabilityParagon Group is an international communications partner present in 12 countries with a global sales reach, €600+ million turnover and close to 5,000 employees. We are a privately owned company that is agile, innovative and dynamic. We help to transform your business by providing you with technology-driven solutions that drive real change and deliver competitive advantage. Our production environments set new industry standards for governance, security and integrity; with our continuous investment and lean approaches ensuring quality and innovations are delivered at the very best value. EUROPEAN LOCATIONSUK | Ireland | France | Belgium | Netherlands | Romania | Germany | Poland | Czech Republic | Sweden | Norway | SpainCONTACT MEReady to start a conversation? Please get in touch!Email: tomboard@paragon-cc.co.uk (always on) Web: www.Paragon-CC.co.uk

AWARD-WINNINGCUSTOMER LED COMMUNICATIONPlan | Create | DeliverPlanning, creating and delivering both printed and digital communication, DST engages with every UK household at least once a week on behalf of some of the biggest and most influential global brands.We see ourselves as an extension of your business; embracing integrity and high standards to deliver a seamless and engaging communication experience.ABOUT DSTData | Insight | Print | Email | SMS | Interactive | Video | Fulfilment | Managed Service DST is a trusted, global, communications partner, helping businesses to deliver exceptional client experiences via print and digital channels.Our production environments set new industry standards for governance, security and integrity; with our continuous investment and lean approaches ensuring quality and innovation are delivered at the very best value.We provide unrivalled expertise and market leading solutions for industries where one-to-one customer communication is vital to their business, including the Financial Services, Telecoms, Utilities, Retail, Government and Charity sectors.UK LOCATIONSBristol | Dagenham | Jarrow | London | Nottingham | PeterboroughCONTACT MEReady to start a conversation? Please get in touch! Email: tomboard@dstsystems.co.uk (always on) Web: www.dstsystems.co.ukGlobal Corporate: www.dstsystems.com

WHO WE AREParagon's best kept secret - a specialist customer connections agency that increases your customer spend, loyalty and acquisition, ultimately improving your bottom line. We achieve this by unlocking your gold mine of customer data and building insight driven, highly personalised brand to customer connections via a blend of intelligent technology, imaginative creative and expert teams.TYPICAL CHALLENGES WE RESOLVE FOR OUR CLIENTS• Getting one single view of their customer data due to having lots of data platforms that do not join up• It is time consuming and complicated to extract all of the customer insight from their data and drive more targeted, timely, relevant, multi-channel marketing communications• Can only run static campaigns and cannot trigger communications to their customers based upon live customer behaviour.• Broken customer journeys which can lead to churn, retention or acquisition issues.• High volumes of customer queries and complaints, placing unnecessary stress on internal resource such as call centres.• Creative that fails to impact/get people to take action• Having to join up and co-ordinate too many suppliers to get the outcomes they want rather than having someone who can take the problem away end to end.DO ANY OF THESE ISSUES RING TRUE TO YOU?OUR SERVICESData Platform Integration | SCV & Data Warehouse Builds | Customer Insight & Analytics | Communication Planning & Strategy | Creative Services | Multi-Channel Communications | Regulatory and Secure Communications | Managed Service | Digital Mailroom | Direct Marketing & Print Services | Contactless Technology | Graphic ServicesINTERNATIONAL LOCATIONSAustralia | Belgium | China | Czech Republic | France | Germany | Ireland | Netherlands | Norway | Poland | Romania | Spain | Sweden | UK | USACONTACT MEEmail: tomboard@paragon-cc.co.uk (always on) Web: www.Paragon-CC.co.uk

TRANSFORMING INTERNATIONAL CUSTOMER CONNECTIONSWHO ARE WE?The leading International provider in volume, reach and in-house capabilities for multi-channel inbound and outbound communication solutions to more than 45 countries. With 165+ of our own in-house production sites and strategic supply chain across 15 countries, our services are provided locally to our clients on an international scale.OUR SERVICESMulti-Channel Communications | Customer Engagement Services | Regulatory and Secure Communications | Managed Service | Digital Mailroom | Direct Marketing & Print Services | Contactless Technology | Graphic ServicesINTERNATIONAL LOCATIONSAustralia | Belgium | China | Czech Republic | France | Germany | Ireland | Netherlands | Norway | Poland | Romania | Spain | Sweden | UK | USA

I lead a team of Client Service Account Managers, Executives and Administrators who achieve high levels of service for two market leading clients within the Financial Services Sector. More recently, my involvement in the bidding process (in the form of presentations and prospective client outreach) has been paramount to securing a new working relationship with a nationally recognised financial services client.My experience in this role includes:- Implementing client accounts and closely analysing their business needs- Tailoring team approach for greater client interaction and trust- Streamlining internal processes to maximise the efficiency of our output- Consistent strategic development and review to drive value add and increase revenue streams - Drawing from experience in Web, Litho and Digital print to provide the most adequate solutions for our clients

In this role I was a key part of securing contracts and achieving high standards on all of our service level agreements. My experience was as follows:- Formed a critical part of securing contracts by delivering and presenting key proposals- Managing creative and direct mail campaigns from project conception through to completion- Presented additional business proposals to increase commitment to client and subsequent increase in revenue - Working on-site with clients to enhance relations And expectations- A go-to member of the team for the delivery of ad-hoc projects

I successfully managed two very demanding client accounts in this role. At what was an energetic print company, I delivered and often exceeded the high expectations of my clients. I delivered the following:- Implementing a methodical approach to managing complex direct mail campaigns- Departmental liaison to produce print schedules for clients- Consistent client meetings to advise on utilities and approaches to improve service levels. - Creating stock reports and advising client when new stock was required- Ongoing communication with clients to develop and sustain strong client relationships

Here, I was responsible for managing a diverse range of client accounts, requiring a high level of organisation and exemplary communication skills. Responsibilities included:- Daily organisation of client orders in line with key schedules and agreements- Constant communication with clients to develop relationships and enhance service offering- Critical part of covering areas in the company such as managing press schedule, organising despatch department and press room operations. - Promoted from Client Account Executive to Client Account Manager within a year as testament to my ability to achieve within the role