As a digital hub ambassador at the University of Exeter, I provide technical support to students and staff members on various IT issues, such as software, apps, websites, wifi, and printing. I use my IT service management, IT operations, and communication skills to resolve problems efficiently and patiently.I am also a final year environmental science student at UoE, with a keen interest in polar environments and palaeoclimatology. I have gained valuable independent research experience as a student intern at the British Antarctic Survey, where I analysed diatom abundance in ice cores from West Antarctica. This project enabled me to contribute to the understanding of past wind patterns and climate changes in the Southern Ocean.