Client Account Manager
CurrentCass is a leading provider of integrated information and payment management solutions, disbursing $40 billion annually on behalf of clients.
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@cassinfo.com
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7 phones found area 314
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LinkedIn matched
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Tom Brooks is listed as Account Management | Relationship Building | Customer Success | QBR | Post Implementation | CX | Client Advocate at Cass Information Systems, a with 721 employees, based in Greater St. Louis, United States. AeroLeads shows a work email signal at cassinfo.com, phone signal with area code 314, and a matched LinkedIn profile for Tom Brooks.
Tom Brooks previously worked as Client Account Manager at Cass Information Systems and Customer Success Manager at Ceridian. Tom Brooks holds Bachelor’S Degree, Information Management, Computer Programs, Systems, 3.8 from Washington University In St. Louis.
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AeroLeads found 1 current-domain work email signal for Tom Brooks. Compare company email patterns before reaching out.
Passionate about helping organizations and individuals achieve goals at both the strategic and tactical level by building strong relationships at multiple levels of an organization, listening and asking questions to find out what is really important to customers, then helping them succeed by sharing best practices, tracking goals through metrics and focusing activity and resources creating a fun and productive environmentAccount Management and Customer Success Skills:Relationship Building | Issue Resolution | Process Improvement | Escalation Management | Training | Change Management | Project Management | Increase Productivity | Retention | Communication | Interpret Scope and Technical Documents | Consultative | QBRLeadership:Coaching | Professional Development | Best Practices | Process Documentation | Team Building | Metric SLA | Call Center | Service Bureau | Scheduling | Communication | Performance Reviews
Listed skills include Account Management, Customer Service, Customer Retention, Communication, and 40 others.
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Greater St. Louis Area
Cass is a leading provider of integrated information and payment management solutions, disbursing $40 billion annually on behalf of clients.
St. Louis / Virtual
Acted as customer advocate, ambassador, trusted adviser and industry expert providing a world class customer experience ensuring revenue retention and growth. Building strong relationships at multiple levels within a customer’s organization by actively asking, listening then taking ownership of initiatives to facilitate success at strategic and tactical levels
Account Manager utilized consultative approach, excellent verbal and written communication skills to assess client needs and nurture growth within an existing customer base
Team Lead, supervised, coached, evaluated and promoted professional development for team of seven Support Analysts in a service bureau, HRIS Support call center. Ensured highest level of customer care for approximately 100 customers on the Ultimate Software platform. Team addressed issues including payroll, benefits, time and attendance, imports, reporting, tax and system configuration
Other employees you can reach at cassinfo.com. View company contacts for 721 employees →
Pat Gross
Colleague at Cass Information SystemsSt Louis, Missouri, United States
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Brenda Bagin
Colleague at Cass Information SystemsGreater Chicago Area, United States
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Robert Sutherland
Colleague at Cass Information SystemsGreenville, South Carolina, United States
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Leenita Elliott
Colleague at Cass Information SystemsLewis Center, Ohio, United States
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Carol Durfee
Colleague at Cass Information SystemsLewis Center, Ohio, United States
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Sarah Johnson
Colleague at Cass Information SystemsBridgeton, Missouri, United States
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Nicollette Mcintyre
Colleague at Cass Information SystemsGreenville, South Carolina, United States
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Dianne Quinan
Colleague at Cass Information SystemsDracut, Massachusetts, United States
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Kelun Ouyang
Colleague at Cass Information SystemsDublin, Ohio, United States
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Alexandria Brown (Hamilton)
Colleague at Cass Information SystemsSt Louis, Missouri, United States
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Quick answers generated from the profile data available on this page.
Tom Brooks works for Cass Information Systems.
Tom Brooks is listed as Account Management | Relationship Building | Customer Success | QBR | Post Implementation | CX | Client Advocate at Cass Information Systems.
AeroLeads has found 1 work email signal at @cassinfo.com for Tom Brooks at Cass Information Systems.
AeroLeads has found 7 phone signal(s) with area code 314 for Tom Brooks at Cass Information Systems.
Tom Brooks is based in Greater St. Louis, United States while working with Cass Information Systems.
Tom Brooks has worked for Cass Information Systems, Ceridian, and Rsm Mcgladrey Employer Services.
Tom Brooks's colleagues at Cass Information Systems include Pat Gross, Brenda Bagin, Robert Sutherland, Leenita Elliott, and Carol Durfee.
You can use AeroLeads to view verified contact signals for Tom Brooks at Cass Information Systems, including work email, phone, and LinkedIn data when available.
Tom Brooks holds Bachelor’S Degree, Information Management, Computer Programs, Systems, 3.8 from Washington University In St. Louis.
Tom Brooks is listed with skills including Account Management, Customer Service, Customer Retention, Communication, Salesforce.Com, Organization Skills, Saas, and Problem Solving.
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