Tom Buser Email & Phone Number

Rhode Island, United States

Waterloo, Ontario, Canada

Woonsocket, Rhode Island

Woonsocket RI

• Managing the design, development, testing and support of new multi-tier pharmacy inventory system
• Management of development resources and projects responsible for CFRx (store) and CIIM (central) systems
• Collaborate with business teams regarding issue tracking and resolution during testing and pilot releases
• Vendor relationship manager responsible for vendor system integrations, enhancements and support
• Responsible for applications that interface between stores, drug vendors and downstream reporting systems
• Managed the conversions and chain rollout of new pharmacy system to all CVS Retail pharmacies

Weymouth MA

• Responsible for requirements, design, development and support of custom Project Tracking system
• Implemented SDLC methodology to track work items and utilize a QA process for code enhancements
• Hands on support and development using.NET, C#, MVC, DevXpress, XPO, JavaScript, Razor and SQLServer
• Create, develop and manage additional technology projects that enhance business processes and systems
• General desktop support, troubleshooting and machine imaging for new users and computer upgrades

Jacksonville, Florida Area

• Designed and implemented Metadata Management system using Oracle, Java, J2EE, GWT, Eclipse, Tomcat
• Lead teams of developers, database and server administrators, project managers and analysts throughout SDLC.
• Collaborate with stakeholders and development teams to define data repository and ensure use and adoption
• Created impact analysis reports using WebFocus (BI) to present metadata in clean and understandable format
• Evaluated Big-Data tools MongoDB, Cassandra, Hadoop and created proof of concept using MongoDB

Jacksonville, Florida Area

• Develop strategic and tactical solutions and communicate project statuses with senior management.
• Support of corporate imaging and workflow system Hyland OnBase (MS SQLServer).
• Managed and mentored staff of architects, developers, analysts and quality assurance throughout SDLC
• Negotiate contracts, develop and document pricing and act as liaison with vendors

Jacksonville FL

• Lead application development teams, business users, project managers and subject matter expects to determine requirements, Design and build solutions to address system hardware end of life and audit findings.
• Responsible for the analysis, design and implementation of the infrastructure solution for mission critical systems.
• Provide cost estimates and financial impact of the proposed solution to comply with bank and industry standards while accommodating business budgets.

Jacksonville, Florida Area

• Develop strategic and tactical solutions with senior management and present updates during SDLC
• Managed staff of architects, developers, database and server administrators, project managers and analysts.
• Upgraded report services for the warehouse that reduced run-time by 98%, delivered over 200 new reports
• Implemented a Disaster Recovery site and plan for production applications / data in Jacksonville location.
• Designed and led projects to expand office space and server rooms to accommodate growth of the company.
• Developed a web based system to track and assign suspense items and linked data to existing LOS / data mart

Jacksonville, Florida Area

• Conducted interviews to analyze current processes and team collaboration with team leads and senior management. Presented findings and recommendations to senior management with plan to implement work queues and.
• Responsible for managing data center consolidations of multiple LPS business unit data centers into LPS owned and managed DC.
• Liaison between the development PM and the IT operational teams regarding an internal product upgrade. Working to empower the development PM to manage projects from inception to implementation, eliminating the “hard.

Jacksonville, Florida Area

• Directed the development, maintenance and support of all Macquarie Mortgage USA systems
• Implemented and supported processes and enhancements to accommodate government regulations and audits
• Implemented eCommerce solution that provided electronic submission of customers loans
• Implemented pricing engine that reduced the time required for pricing changes from 4 weeks to 1 day
• Streamlined code release processes and identified security, permission and logistic issues

Jacksonville, Florida Area

• Customer advocate for all Dorado Channel Master (eCommerce) activities related to Chase and PHH Mortgage
• Managed analysis, development and implementation of major software upgrades and regulatory changes
• Responsible for tracking project budgets, resource allocation, status reporting and customer invoicing
• Coordinated and conducted disaster recovery tests and responded to audits

Jacksonville, Florida Area

• Managed team of developers, analysts and testers while working with senior management to determine release schedules and strategic direction
• Implemented and supported processes and enhancements to accommodate government regulations and audits
• Developed Loan Origination System for the registration and funding of correspondent loans
• Implemented Credit Report Tracking application that included integration with Business Objects
• Primary support resource of client / server applications written in MS Visual Basic / SqlServer

Albany, New York Area

• Designed and developed Client / Server Lab Information system in Microsoft Visual Basic / Oracle.
• Project leader of maintenance, support and implementation of enhancements
• Designed and installed customized billing forms for use by Medicare, Medicaid and Blue Cross
• Conducted on-site customer training sessions in conjunction with new software installations

Albany, New York Area

• Primary support resource for patient accounting and registration system enhancement requests
• Responsible for integration of proprietary systems into vendor software
• Developed internal tool-set for software release and support systems

Greater New York City Area

• Developed billing, patient admittance, staff activity software for hospitals and rehabilitation centers
• Primary resource for customer support and enhancement requests

Associate Of Science (A.S.), Computer Programming

• Intensive, full-time training in Software development, COBOL, BAL and RPGII.

Associate Of Arts And Sciences (A.A.S.), Computer Information Systems

• Emphasis in structured analysis and design of information systems in client/server environments. • Other areas of focus included.