Tom Coker Email & Phone Number

Experienced IT LeaderI build successful IT teams, and I develop the capabilities of struggling ones.My business value focused approach targets three aspects:Processes - Amending or redesigning the core of technical operationsPeople - Being a servant leader to build and motivate strong teamsSystems - Engineering cost-effective infrastructure and automationMy particular expertise is serving as a bridge of communication between technical and non-technical teams. I can carry guidance from executives to engineers in a way that gets the desired results, and I can demystify technical progress reports for senior leadership.I started my journey working with start-ups, learning how to be an effective admin and work with a dynamic and growth-oriented team. I cut my teeth on weekend rack and stacks, running cable, spinning up VPS and bare-metal environments. It didn't take long to see the gulf of communication between what management wanted and what engineers were providing.I was hired by the President of a small telecom engineering firm to broaden the contracts they could accept by developing additional techniques and tools for the team. In my time with them, I oversaw the implementation of three additional lines of business, serviced design for four Fortune 500 organizations, and increased revenue from a core client by 200%.I founded a company that specialized in creating technology programs for organizations without any existing technology architecture. My team helped them to build out a robust, cost-effective, and durable solution to common attack vectors, insulating them against unpredictable scenarios, and leveling up their operations to become more competitive in their region.These days, I serve the Commonwealth of Kentucky by spearheading the network development of the 3,200 mile Kentucky Wired middle mile fiber project. We have all the challenges of a government agency and an enterprise ISP. I work closely with our partners to ensure that we are prepared for growth and expansion, and that I can provide an experience for our customers commensurate with the high quality of the network.Specializations:♦ Netsuite / ERPs♦ Business Process Development♦ IT Project Management♦ Network & Infrastructure Design♦ IT General Controls (ITGC)♦ Vendor Management / Contract Negotiations♦ Documentation and Facilitation♦ Talent Development/Resource Acquisition

Listed skills include Leadership, Team Building, Amazon Web Services, Technology Management, and 45 others.

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  Ivy Tech Community College-Southeast

  Computer Information Systems