Tom Collins Email & Phone Number

> 13 year veteran regional IT Manager with extensive experience in supervisory and managerial techniques.> With over 25-years in technology support, I have primarily focused on personal customer service and needs assessment at the individual level and at a agency wide systemic level.> Wide-ranging experience with the technical documentation of complicated processes including.> Highly experienced in the procurement of needed technology equipment and supplies.>Leveraged knowledge of procurement processes to ensure reduced costs on projects that I oversee.>Well versed in developing IT policies and procedures.>I have extensive networking skills including in-depth knowledge of TCP/IP structures, sub netting, and routing. > Provide top level network support to over 30 single office configurations with up to 100 users, and 9 multiple building compounds with up to 1000 users and an infrastructure of core switches feeding all remote buildings via fiber optics. >Managed projects and ensured timely deployment of VOIP on these networks using VLAN configurations.> I have extensive professional experience installing server hardware and software to include MS Server 2008 and all previous versions.> I am skilled in the creation and replication of standardized server and workstation builds, creating stable and uniform images that are easily deployed. > Experience with SCCM for patch management and OSD system builds.> I have extensive experience in the Principle, operations and termination of coaxial cables, CAT5e twisted pair, and fiber optic communication media types as well as secure wireless connectivity solutions.

Listed skills include Management, Information Technology, Windows Server, Security, and 10 others.

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  Valencia College

  Mathematics And Computer Science