Tom Curtis Email & Phone Number

London Area, United Kingdom

London, United Kingdom

Led a Global Commercial Sales Transformation Programme. The purpose to unify the commercial organisation, enabling a consistent way to serve global clients and satisfy local market needs. The scope was to create and implement a new Target Operating Model across Europe and Lead-to-Cash workflow across Europe and China: Salesforce CRM, Order Management, and BI Reporting with integrations via Mulesoft into downstream finance and fulfilment platforms.

London, United Kingdom

Agile Coach within Global Markets Operations Technology to work with multiple teams, department leads, and business stakeholders to embed agile at scale principles & routines. This included, conducting reviews to assess department agility, and ways to improve productivity. Facilitated internal training sessions for teams/departments starting out with agile software delivery. Training sessions would cover Agile and Lean foundations, User Stories, Backlog Management & Specification by Example.

London, United Kingdom

Digital Transformation programme manager responsible for the end-to-end delivery of strategic business change using agile methods. The change initiatives I have managed are aligned to TMG’s 3-year digital growth plan to drive engagement and grow subscription revenue by 2018.Key programmes managed: Premium Subscription Model, Video Portal, & Edition App.

London, United Kingdom

I provided coaching for the Ladbrokes Digital Team to facilitate release level retrospectives and implement improvements across the Desktop and Mobile Sportsbook team. This was specifically for the launch of a new desktop sportsbook.

Maidenhead

- Develop Agile Scrum / Lean Kanban practices within the software delivery and business functions- Guide teams and wider business in the principles of agile / lean to improve delivery, quality and collaboration- Facilitate team planning, stand-ups and retrospectives, encouraging the team to inspect and adapt- Empower teams to self-organise- Assist in business change initiatives and process improvement

Netherlands

Programme Managed the re-platform of the Experian Netherlands Credit Bureau. Objectives were to mitigate the technology risk of the legacy platform, provide a scalable platform for future growth, and integrate the Netherlands Credit Services (CS) business into the global organisation.

Project Manager and Scrum Master for Experian Global Product DevelopmentPROJECT MANAGEMENT• Supported business units in product pipeline management and resource utilization.• Managed the change control process.• Stakeholder management, project and portfolio reporting.• Established working practices with both onshore and offshore teams.• Managed multiple projects with a range of budgets from £50k to £600k.• Risk, issue and dependency management and resolution.SCRUM MASTER• Embedded the Scrum Framework and delivery approach into the team and wider stakeholders.• Senior stakeholder management and reporting.• Assessed team dynamics and progress through stand ups, retrospectives, sprint planning, sprint burn down and release burn down.• Tracked the utilization of the allocated budgets up to £1m.• Supported the Product Owner in the management of the product backlog.

Business Analyst within Credit Services Global Product Development allocated to the Public Sector and Insurance business units.• Requirements capture to clearly identify the client needs.• Creation of specifications, use cases and test plans. • Ensure functional and non-functional requirements were translated into working software.• Review test plans and test scripts with Quality Assurance.• Progress Reports and Change Control.