Improved ability to adapt and work well under pressure by maintaining clear effective communication with customers and helping to achieve store sales targets in a busy, specialist retail environment.Tailored advice being offered to customers as appropriate to their specific needs, achieved by proactively engaging with the diverse customer base and actively listening to them to gain a better understanding of their requirements and how best to offer them help.

Improved verbal communication skills by talking to a wide range of people from differing backgrounds during campus tours to prospective students.Drew from my experiences as a student to convey information to prospective students and visitors about university life.Assisted in the operation of widening participation activities, working with diverse pupils from the surrounding community, framed at raising aspirations about higher education.