Responsible for the development and coaching of the team leaders throughout 9 branch locations in the Philadelphia, Bucks and Montgomery county areas of PA for TruMark Financial Credit Union.

Responsible for all aspects of branch management including:Member satisfaction, Household penetration, Goal attainment, Employee development, Loss prevention, Credit review, Conflict resolution, Branch productivity

Responsible for all aspects of branch management and small business development.

-Territory Sales Representative responsible for all aspects of food sales in a defined territory. Negotiated pricing on all products/services with clients. Responsible for territory development including expanding product lines with existing clients, growing client base, and new product placement.

Sales Representative: 1996-1999 Responsible for the sales growth, penetration and development of a territory in Bucks County PA. Developed customer relationships, introduced new products and services and negotiated contracts for services. Operations Manager: 1993-1996 Responsible for the productivity of two shift operations in a fast paced, labor intensive environment. Managed full-time, part-time and peak-time employees. Responsible for cost reduction, productivity, employee retention and development. Operations Coordinator: 1989-1993 Responsible for the cost effective operation of the outbound and inbound package handling shifts.